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Time Tracker activity question

bbrondsted
Ace Contributor
Bjorn B Member Since: Jan 30, 2019
1 of 3

I am using the TT for the first time, and I have read that aside from screencaptures it logs clicks and typing as activity. 

 

However, the project that I am working on starts with proofreading - as such there might not be a lot of activity in terms of clicks and typing - does Upwork take into account the kind of activity that is performed in case of a dispute?

 

Thanks!

vladag
Community Manager
Vladimir G Community Manager Member Since: Oct 31, 2014
BEST ANSWER
2 of 3

Hi Bjorn,

 

Maintaining adequate and fair activity level is one of the requirements for qualifying for Upwork Hourly Protection.

 

If you don't anticipate that you'll be able to meet this requirement and depending on its scope, you can communicate with the client and discuss possibly setting up a separate Fixed Price contract for the proofreading portion of work in order to be covered by Fixed-Price Payment Protection. Alternatively, you can consider adding manual time or asking the client to issue a bonus but note that Hourly Payment Protection doesn't cover manual time and bonus payments. 

 

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bbrondsted
Ace Contributor
Bjorn B Member Since: Jan 30, 2019
3 of 3

It seems my levels are okay - they are all between 8-10, except a few weird ones at the end of a section, that has like 3 or something, but that is because I switched it off and stopped working in a ten-minute slot I assume. I will waive them if the client insists, but I assume the tracker is built to even it out and be fair to all parties.

 

Thanks again.

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