May 22, 2020 09:46:40 AM by Benjamin B
On my Mac the latest update to the desktop app the Time Tracker will not scroll down. This is a problem since i can't get to the contracts i need to be tracking time on.
Where can i get previous versions?
May 22, 2020 10:35:54 AM by Joynul A
Hi,
I updated also latest version and mine is working.... please reinstall again, I hope it will work!
Thanks
May 22, 2020 10:54:52 AM by Bojan S
Hi Ben,
Could you, please, refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them?
Thank you!
May 22, 2020 02:35:39 PM by Benjamin B
Thanks for the reples.
I
- uninstalled app
- downloaded and re-installed app
- followed instructions under "Unable to Track Time" section here .
The problem persists. It is not that I can't track time, it's that the little window where i selec the contract to track time on will not scroll down. So the contracts that are visible at the top of the list I can, but not the bottom of the list.
I used the search box to find the contract I needed so it's not a big of a deal now. Still, of course, something is funky.
May 22, 2020 03:01:47 PM by Bojan S
Hi Ben,
Could you please share the OS version you're experiencing this with so that we can assist you accordingly?
Thank you!
May 22, 2020 05:56:23 PM by Joanne P
Hi Ben,
Thank you for sharing this. One of our team members will reach out and assist you directly via a support ticket. Thank you!
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