Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Time Tracker borken in lastest Desktop App update

benjamin_blue
Ace Contributor
Benjamin B Member Since: Jan 24, 2018
1 of 7

On my Mac the latest update to the desktop app the Time Tracker will not scroll down. This is a problem since i can't get to the contracts i need to be tracking time on.

 

Where can i get previous versions?

joynul33
Community Guru
Joynul A Member Since: Jun 27, 2015
2 of 7

Hi,

I updated also latest version and mine is working.... please reinstall again, I hope it will work!

Thanks

Joynul
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3 of 7

Hi Ben,

 

Could you, please, refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them? 

 

Thank you!

~ Bojan
Upwork
benjamin_blue
Ace Contributor
Benjamin B Member Since: Jan 24, 2018
4 of 7

Thanks for the reples.

 

I

- uninstalled app

- downloaded and re-installed app

- followed instructions under "Unable to Track Time" section here .

 

The problem persists. It is not that I can't track time, it's that the little window where i selec the contract to track time on will not scroll down. So the contracts that are visible at the top of the list I can, but not the bottom of the list.

 

I used the search box to find the contract I needed so it's not a big of a deal now. Still, of course, something is funky.

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
5 of 7

Hi Ben,

 

Could you please share the OS version you're experiencing this with so that we can assist you accordingly?

 

Thank you!

~ Bojan
Upwork
benjamin_blue
Ace Contributor
Benjamin B Member Since: Jan 24, 2018
6 of 7

Absolutely!

 

Mac Mojave 10.14.6.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
7 of 7

Hi Ben,

 

Thank you for sharing this. One of our team members will reach out and assist you directly via a support ticket. Thank you!

~ Joanne
Upwork
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS