🐈
» Forums » Freelancers » Re: Time Tracker not working
Page options
Ogechukwu's avatar
Ogechukwu E Community Member

Time Tracker not working

Dear Team,

 

I noticed that my time tracker hasn't been calculating my work hours. I have worked for 2 hours today and yet, the time wasn't populated, it just takes screenshot. Can you fix that?

 

thanks 

2 REPLIES 2
Ivygail's avatar
Ivygail J Retired Team Member

Hello Ogechukwu,

 

Thank you for reaching out. I checked and noticed the hours you've logged for today. Could you please let me know if the issue has been sorted out? If the issue persists, could you please share the following details:

 

  • Contract link/ID.
  • Total hours missing.
  • The exact date and time when hours were logged.
  • Timezone used.

 

Additionally, I encourage you to update your Work Diary with memos or activity labels that describe the activities you performed. Feel free to check out this helpful article to learn more about how to protect your work hours.

 

~Ivy
Ogechukwu's avatar
Ogechukwu E Community Member

Thanks ivy, this has been noted.

 

Advise and feedback taken.

 

Thank you