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amykurz23
Community Member

Time not being logged

I just worked on 3 clients totaling almost 2 hours and the time tracker is just showing a dash, no time. And my reports show no time. It was for sure tracking the time and taking screen shots

 

3 REPLIES 3
BojanS
Community Manager
Community Manager

Hi Amy,

 

Could you please try the troubleshooting tips shared in this help article?  If the issue persists, please report it following the ’’How do I report a problem?’’ section of the previously shared troubleshooting guide, and our team will assist you directly.

 

Thank you.

~ Bojan
Upwork
amykurz23
Community Member

Hello,

I can not even send a support ticket through the tracker. I have steady
internet and I removed my cashe. There are still no hours showing

Hi Amy,

 

I requested the help of our team as you're having trouble submitting a ticket. One of our agents will reach out to you via a support ticket and assist you directly. 

~ Joanne
Upwork
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