Dec 30, 2019 11:51:09 AM Edited Dec 30, 2019 12:24:10 PM by Natalia K
UPD: When I actually turn the WiFi on my Chromebook off, the app gives me a different error message!
It says:
Hi!
I just installed the Linux version of the Time Tracker app (v.5.1.0.647) on my Chromebook. But I can't launch it. Every time it says "Internet connection not detected. Please check your connectivity setting and restart the app."
The internet connection on my Chromebook works just fine, as I can search the forums and post this.
Anyone else encountered this issue?
Dec 30, 2019 12:36:46 PM by Bojan S
Hi Natalia,
Please try Troubleshooting tips shared in this help article. If the issue persists, please report it following ''How do I report a problem?'' section of this Troubleshooting guide, and our team will assist you directly.
Thank you.
Dec 30, 2019 01:09:38 PM by Natalia K
Hello Bojan,
I have searched the forums and the troubleshooting articles before I posted my entry. I did not find a solution to my problem.
I can not report a problem directly, as suggested in this very helpful article: https://support.upwork.com/hc/en-us/articles/211064058
as I do not see my name at the lower left of the app. I see nothing on the app except the error message that I have reported. Please see the screenshot for more details.
Dec 30, 2019 02:16:28 PM by Bojan S
Hi Natalia,
As Petra noted Upwork Desktop App isn't officially supported on Chromebook. That said feel free to check this thread for more information other users shared as well as this help article for troubleshooting tips on Linux OS.
Thank you!
Dec 1, 2020 07:56:01 AM by Elena C
Dec 30, 2019 01:22:23 PM by Petra R
The Upwork tracker does not work on a chromebook as of now, it never has done.
If you want to work hourly jobs, you need to work on a device that is supported, such as a Mac, a Windows device or on Linux.
Apr 3, 2020 01:16:04 PM Edited Apr 3, 2020 01:16:38 PM by Monique D
Hi Petra,
How about on a Surface Pro 3 that runs Windows? I am having the same problem...
Dec 1, 2020 07:57:12 AM by Elena C
Apr 3, 2020 01:14:55 PM by Monique D
Yes! Were you able to fix the app? I am having the same problem with the updated version.
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