Time tracker is blank

[c0b2482b]

When opening the time tracker, the page is blank，what do I do? Can someone help answer this question? I'm sure my network is fine

[ArjayM]

Hi Luo,

If you are unable to log time on an hourly contract listed in the app, please close the app and log in to your Upwork account from your internet browser. Then, clear your cookies by going here and restarting the app. You may want to check this help article for more related issues and how to fix them.

[c0b2482b]

Thank you for your reply. I have been using the website to log in to upwork. I just clicked the link you gave me. This is the case. Please tell me if there is any other way?

[759e32fa · Accepted solution]

Hi Luo,

Thank you for reaching out. When you click on "Open Time Tracker," it would take you to the Upwork Desktop App if you have it installed. You would have to install it first. Kindly check this article for instructions.

[c0b2482b]

I'll try it. Thank you for your answer