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nicog333
Community Member

Time tracker not working : An unknow error has occured

Hi,

 

I cannot sign in with the app, I get "an unknow error has occured".

I tried removing the app and downloading it again. I have never signed in with Google so that is not the issue either...

 

Any suggestion apart from asking the client to move to another plateform?

1 REPLY 1
AndreaG
Moderator
Moderator

Hi Nicolas,

 

I'm sorry to hear you're having trouble logging in to the Desktop App. I can see you were able to submit a support ticket with our team regarding this. Please allow some time for our team to review and they will update you directly via ticket as soon as possible.

 

Thanks!

~Andrea
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