Jun 26, 2020 06:58:17 AM by Tabea L
Hi Caroline,
This happened to me before. I contacted the support of Upwork and they advised me to uninstall, then reinstall the application.
You could give this a try and if its still not working I'd think the best would be to reach out to them directly so they can solve this for you.
Good luck!
Jun 26, 2020 07:13:25 AM by Bojan S
Hi Caroline,
Could you, please refer to this help article for troubleshooting tips and let us know if you still experience issues after applying them?
Thank you!