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afifield
Community Member

Time tracker "failed to take screenshot"

My timetracker just took a screenshot and when I saw the thumbnail for it it just has a big "failed to take screenshot" with very little activity even though I was clicking all over working. Will add to it if this keeps happening but thought I'd see if others are having this issue?

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lysis10
Community Member

Yeah this happens to me every once in a while. it's rare, but it's happened. Luckily, not a client who cares so it didn't matter.

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5 REPLIES 5
lysis10
Community Member

Yeah this happens to me every once in a while. it's rare, but it's happened. Luckily, not a client who cares so it didn't matter.

afifield
Community Member

Ah I see, no worries then Robot Happy

nalinis
Community Member

HI

 

for me this happens all the time i guess its upwork coding bug

 

They has to resolve asap

 

Thanks

Hi Himangshu,

 

Could you please share more information about the issue you're having along with the screenshots so that we can check? Have you tried reinstalling the app or removing the Upwork folder to see if that helps?

Thank you.

~ Aleksandar
Upwork
amir_magdy
Community Member

been here since 2011-  never have I seen it before - I have been on Windows for a day or so this is the first time it happened to me
@Alexander  
Let me know if you need any help finding more info about it 

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