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Time tracker shows same screenshot for 8.5 hours but freelancer says they were working?

prestonhunter
Community Guru
Preston H Member Since: Nov 24, 2014
11 of 13

There was indeed a "lie" in all this:

 

The lie was that the freelancer was working on this project for 8.5 hours when, in fact, there were no changes in the screen shots and no demonstrable work to show for it.

 

This is not normal. This is not how the time-tracker works, even if running in off-line mode. More importantly, the actual work turned in by the freelancer clearly shows that she wasn't being productive relative to the time logged.

 

A wise client who wants to avoid sending money to a freelancer who is scamming him will call the freelancer on it and get her to remove that time before the week ends. That will be more efficient and take less time than trying to get it removed after the week has ended or after the payment for that time has already been made.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
12 of 13

I agree that the freelancer was out of order, but lying and threatening things that are not true is NOT the correct way forward.

 

The correct way forward is to ask the freelancer to remove the time in question, and if they do not, click on the dipute button.

 

The correct way forward is nerver to outright lie and threaten.

yitwail
Community Guru
John K Member Since: Feb 17, 2015
13 of 13

Craig, sorry you had this dreadful experience. The best you can do perhaps is to ask the freelancer for a refund, then if she refuses, close the contract & give her 1 star feedback and in your written review describe exactly what she did so she can never do this to another client.

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