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the-right-writer
Community Member

To all freelancers looking for help

I have always had freelancers come to me for help. In the last year, the river has swelled into an enormous ocean.

 

You don't need me; Upwork provides an enormous amount of information that few ever use. If, after you have gone through all the information I provide, you still have questions, that is when you ask additional questions in the forum.

 

If you think you will make big bucks right away, you are mistaken. The majority of freelancers never land a job because they have no skills and aren't interested in educating themselves. Others believe online freelancing is a path to full-time employment. It can be, but highly unlikely on this platform.

 

Freelancing is not for everyone. It means you are self-employed and must adhere to all regulations and laws governing responsibilities, such as paying taxes. Freelancing means you are on your own. No one has your back, including Upwork. If you don't follow the rules, no one will or can help you.

 

If you are willing to work hard, follow the rules and prepared to spend a lot of connects and proposals, you can be successful, as many are on Upwork. While so many fail, it is almost always due to lack of skills and treating freelancing like employment  where the employer will make sure you do the job correctly.

 

If you want to succeed, start with the Terms of Service, then read this from Wes.

 

Then go here. Then here.  Next, check this site regularly for events such as webinars and other learning opportunities.

After that, go here for safety information, and then here. If you still need help, after you have gone through all the previous steps, you can find additional help here. This thread is dedicated to new freelancers. And here are announcements from Upwork that can help keep you up to date.

 

It will take some time to go through all the information. I'm not suggesting people should not post in the forum, I am suggesting before you ask questions and want help, you need to help yourself first.

 

 

From Prashant P: "And have relevant profile picture of your face.  Not some desks, or Mickey mouse, or full face covering." 

From Susan S: "And patience! Have patience! It takes a while to get started, even after going through all the information available."

From Martina P:  "Only one thing you forgot, namely telling people to use all 15 skills, if you have all 15 skills"

And with advice from Maria T, I will say, 

Refrain from personal messages, please read all the links I have added.

 

 

1,743 REPLIES 1,743

If you don't find the answers in the links I posted, post again, and I will try to find more info.

๐Ÿ˜ƒ๐Ÿ‘
asi khan
72ec18be
Community Member

Hello, I need help my profile is hundred percent but since then I have not been interviewed or received anything from the clients.what might have been missing in my profile?

Finding your first client is not easy for most people, and can require dozens of proposals. However, there are steps you can take to improve your profile and submissions. I would change the background color in your photo to a neutral color, or at least a lighter shade that doesn't overwhelm you. It will make you more visible, and it will look more professional.

 

Use the first line to explain to the client why you are the best choice for their project. Add more text, in paragraphs, about your work and what you can bring to the client's projects. Also, I would add a few more items to your portfolio.

 

If you haven't, go back to the top post and follow every link. Freelancers have to learn the rules, and about scams and how to be safe.

7c07ae9b
Community Member

hello jeanne

am new here on upwork i need a hand to complete my profile am 70% now and i want someone to guide me on how i can start working. 

Thank you

Once you complete your profile, go back to the top pinned post, read it and follow every link. You need to learn the rules to use the platform correctly and safely. Pay special attention to the Red Flags on Scams from Wes. I suggest you use a plain, neutral color background for your photo. In your profile, the client only sees the first short sentence, so don't use names, greetings, or skills. Use that line to tell the client why you will do a better job than the rest - but make sure you have those hard skills to back up your claims.

samsul007
Community Member

Recently I landed on my first project but still confused and the reason is my Profile is well-optimized or not.
Please Help me to give a feedback about my profile.

Md.Samsul Ehasan

Use the top pinned post for help with your profile, and how to use the platform safely. Remove the emojis/graphics and form the text into paragraphs. The first line is all the clients see in a search, so use it wisely, to tell the client why you are better than the rest, if you can back up your claims with skills.

 

If you don't know the Terms of Service and the Red Flags on Scams, do not even look at jobs until you do.

d165a808
Community Member

Thanks to you for providing lot of knowledge, we gained something...

 

d08dd31f
Community Member

Nice Post,

 

Well, I am a Video Editor. Recently, I joined Upwork. But I have worked for a UK-based agency for 3 years. Now I am looking to scale. Any referrals are welcome ๐Ÿ™‚

While you may have meant this as an introduction, it's not OK to advertise in the community forum. Up to the point of asking for referrals would have been OK.

116fc77b
Community Member

Hello Jeanne,

I have been fully active in Upwork for a week and even sent 9 proposals to the clients. My profile has not even been viewed by clients. I am desperately looking for my first project. But I am not able to get that. How should I proceed now? Can you provide me some suggestions? It would be very helpful for me.

A week is nothing compared to how long most freelancers struggle to get the first job. And nine proposals may need to be 65โ€“100, before you get a nibble. It can take a long time to get established, and many proposals. Every freelancer is different, but most never have any job, usually because they have no skills. Use the top post for the Upwork and community resources. Create an amazing profile, and an even more amazing proposal. Be prepared to spend time, energy, money, effort, and use the hard skills required.

Thanks for encouraging me and letting me know.

c71c12bb
Community Member

You're absolutely right Jeanne, Upwork has provided everything needed to guide every freelancers, even if you're new to Upwork or have been here for a long time.

72ec18be
Community Member

Hi Jeanne  pliz i have read and understand terms and service so remain with only one thing ; humbled you can review my profile and please tell me what to do next.

     best regard

I would change the background color in your photo to a neutral color, or at least a lighter shade that doesn't overwhelm you.  Use a larger photo of your face. Clients don't care what freelancers look like, but they like to have a face with a name, and some will want to verify your identity in a chat room to match your photo. It will make you, literally, more visible, and it will look more professional.

 

 Add more information, in paragraphs, about your work and what you can bring to the client's projects. Also, I would add a few more items to your portfolio. There are three, now, and I would add three more or so. If you don't have work from a client, with their permission to publish, you can create your own. Also, you could create a video, and then show how you edited it to make it better.

 

A self-taught video & photo editor with more than 7 years of experience.


Instead, write, for example, I will create a professional video, edited to enhance the content and promote the subject matter. This is just an example, and everyone needs to create their own, tailored to their business.

 

With a little more work, you can have a great profile.

 
d9d95e07
Community Member

Hi there, you are so helpful. I am new to Upwork so trying to navigate carefully. I got a message from a client asking me to communicate with him via telegram. The client has not made any offer or issued any sort of contract. What would be the best thing to do in this instance as I read there are plenty scammers on here... 

 

Stop communicating with the scammer, and report to Upwork. Any time they want you outside of Upwork before an Upwork contract is in place, it's a scam. They seem to like Telegram.

You need to go back to the top post, and hover over the links. Read the Red Flags on Scams, and the rest of the links, if you haven't. You have to learn how to protect yourself, because no one, including Upwork, will do it for you.

 

Good for you for bringing it to the forum before you responded. You would have been scammed.

 

 

 

 

When I used to attend school, my mother would kindly provide me with approximately $0.50 for myself and an additional $0.50 for those who couldn't afford lunch. Over time, I found myself supporting my widowed sister, who was unemployed and had endured abuse from her husband to the extent that she lost a leg. Inspired by her resilience, I began teaching other women facing similar hardships. However, as Jeanne rightly pointed out, it's not an easy task.

Therefore, I have taken to sharing my experiences and strategies on a YouTube channel.

For those who are new to this journey, I'd like to offer a piece of advice: make a commitment to give back a portion of your earnings, whether through charity or direct assistance to those in need. Personally, I found that dedicating 10% of my income in this way brought about significant improvements in my life. Now, I am in the process of planning a small night school to support children trapped in child labor situations

salamolamilekan
Community Member

Hello! Can I be your mentee? Just a new member here.

Sorry, I'm not interested in becoming a mentor for anyone. I have too many to assist as it is.

 

I can help you - go back to the top pinned post, read it and follow every link.  You need to start at the beginning to learn how to use the platform safely.

 

Change the background color of your photo to a neutral color (grays, browns, whites) with a more prominent view of your face. Your profile is set to private, so take advantage of the information in the post to learn how to set up your profile. Learn and understand all the rules, including the common scams, before you consider looking at jobs. It's up to you to protect yourself, because no one, including Upwork, will do it for you.

hazinaxx
Community Member

Good explanation.  

73e08b96
Community Member

This information is very helpful! I'm new looking for work and willing to follow and and all rules that are required.

39c71d7b
Community Member

Hi. I am very eager to start earning money on Upwork. I recently received my first order and was very happy. But I can't get the second order. No one has yet confirmed the orders I'm applying for. Please check my profile. I will be infinitely grateful for any comments and advice.

celgins
Community Member

Competition is high on Upwork and the marketplace can be unpredictable ith regards to our profiles. So, getting your proposals seen and winning your second job (or any job) can be a challenge.

 

I believe the best approach is to write compelling cover letters that demonstrate your knowledge of the client's requirements. As a result, the client will hopefully review your profile, so your profile must be worth viewing.

 

There is a review of your profile in the New to Upwork forum under the Get Profile Feedback thread; it was probably moved from the Support forum or another forum. You can see the review here.

8cf3c8d1
Community Member

please give feedback on my profile, it'll help me a lot.

 

Clark gave you good advice. There is a lot of competition here, and it takes time to find your path. I don't remember if Clark added (I probably read over it), but you need samples in your portfolio. If you don't have work samples from clients with their permission to use, you can create your own. Clients like to see samples of your work. However, it's against the Terms of Service for the client to ask the freelancer for free samples of the job.

c1a14138
Community Member

Hello, I've encountered a few uncertainties regarding client interactions and platform protocols. I'd greatly appreciate your insights on the following matters:

  1. Determining Client Authenticity How can I discern if clients are genuinely serious about their projects? Are there any telltale signs or best practices I should be mindful of to ensure I'm engaging with legitimate and committed clients?

  2. Ensuring Payment Security: Payment security is paramount in any freelance endeavor. What measures can I take to ensure that payments are handled smoothly and securely on Upwork? Are there any red flags I should be aware of regarding payment transactions?

  3. Contract Protocols: While Upwork offers a robust platform for contract management, I'm curious about the possibility of conducting contracts outside the platform, such as through Gmail or Telegram. Is it obligatory to set up contracts exclusively within the Upwork platform, or are there alternative methods that are permissible and secure?

 

Before you look for jobs, you need to go back to the top pinned post, read it, and follow every link to Upwork resources and the Red Flags on Scams from Wes. You should know the answers to the questions you ask. It's not that people shouldn't ask questions, but your lack of knowledge is putting you at high risk of being scammed. Currently, you will not find a legitimate job.

 

I would rewrite the introduction - all the writing. You have to sell the client on why you are the very best choice. That's why those hard skills are so crucial. Focus on one skill, you currently have, and work on it. It's great to have goals, but you are not most of the things you mention, and your profile is not the place to talk about your objectives to learn how to do things. Nor should you talk about friend and hobbies, it's not professional and the clients don't care. Clients want a job done, for their cost.

 

1. If you go through all the resources in the top post, you will have your answer. It's far too in-depth to post here. Short version - no talking outside of Upwork before the contract is in place, don't do anything outside of Upwork, including getting paid. As a beginner, it's better to keep things in one place on Upwork. Once a contract is in place, you can talk to the client outside of Upwork, but I don't recommend it.

 

2. Yes, read the top post, follow every Upwork resource, and learn the Red Flags on Scams from Wes.

 

3. Answered. Learn the rules.

 

 

 

hello can i ask here

Rozenie, I have responded to you several times. Unfortunately, you have made no effort to do any of the things I have suggested. I'm not going to keep repeating myself. Go back to the top post, and use it.

luce-neidert
Community Member

Ok, now Upwork is invaded by scammers and by people who cannot write a simple post themselves. This is dreadful!

In fact, I am new to this platform and I was accepted for a certain job, but the contract was by e-mail, and the price was very high, does this mean that he is scammer, knowing that he contacted me again when the period had expired

A contract by e-mail is more than suspicious. Only a contract on Upwork will do.

0abe39a8
Community Member

Thanks for the guidance! I'll check out the links and tips you shared to thrive on Upwork. Understanding the importance of self-learning, patience, and following the rules is key. Excited to explore the resources you mentioned.

oproudfoot
Community Member

UpWork is shocking with regard to online/chat help. Many of their systems are terminally broken, yet they have no live/human help available at all. After trying usuccessfully to get a 'chatbot' to understand what particular glitches on the platform are screwing you around, the chat bot MAY EVENTUALLY offer to 'create a ticket', which is supposed to be addressed by a human, EVENTUALLY; but it never is. In short, 'UpWork' has clearly been set up by some bright spark as a 'set-and-forget' money maker. Astonishingly it is evidently working for them. I can only conclude that this is because there are (oddly) no better competitors operating in the space. Why not I wonder? Anyone appropriately qualified could do a better job than UpWork, so I urge someone with those qualifications to do so.

98e0bdda
Community Member

Community member 

 

5748c5b4
Community Member

Thanks for sharing this thread, I am new freelancer, and I will work hard because I want to succeed!

holiness123
Community Member

I am up to read as much as many info to land my first gig as a Shopify expert.

thanks for this.

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