Hello fellow freelancers, I'm sorry i'm raising this thread but i've been spending an hour looking through old posts and im still uncertain as to what, exactly, i should do.
I have 50+ successful jobs, but 2 jobs i worked on and was paid for 1 month ago, are still open because both clients have apparently forgotten UpWork exists. I have asked them to close numerous times.
Do i close the jobs myself, or do i just leave them open until UpWork decides to close them automatically? Which decision has the least negative impact...
Thanks for your help!
Closing a contract or two every two weeks, while completing new contracts will help avoid creating a pattern of contracts without feedback (because a pattern of jobs without feedback affects your Job Success Score negatively).
It takes 90 days for an open contract with no activity to be considered "inactive," which also lowers your score, so make sure to close both of them, staggered as suggested, but before they hit that mark.