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To end contract

roselle_dago-oc
Ace Contributor
Roselle Rose D Member Since: Jun 2, 2020
1 of 5
Hello everyone, I need an advice. I have accepted a job for a trial of $15. Now I want to stop it and decided to not continue as I find it hard to complete as most of the items she wants are impossible to find. As a Top Rated freelancer, what should I do to not make this job marked on my profile and no effect with my JSS? Thanks in advance!
sjbercot
Community Guru
Sarah B Member Since: Dec 15, 2017
BEST ANSWER
2 of 5

You can end the job as professionally as possible, and 1) refund her money (which has JSS consequences, but she will not be able to leave a review) OR 2) you can keep the money you think you earned (leaving her able to leave a review) and use your Top-rated perk to remove it if the review unreasonable.

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roselle_dago-oc
Ace Contributor
Roselle Rose D Member Since: Jun 2, 2020
3 of 5
It is a fixed-priced contract, and there has no payment accepted yet.
tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 5

Hi Roselle Rose,

 

I checked the contract you were referring to and it looks like you did not use the submit work and get paid button. If you end a contract before receiving the final payment, this will automatically refund the funds back to the client. In general, when a contract fails to lead to any earnings your JSS will be negatively impacted. For more information, please check out this help article. 

~ Joanne
Upwork
martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
5 of 5

Roselle Rose D wrote:
Hello everyone, I need an advice. I have accepted a job for a trial of $15. Now I want to stop it and decided to not continue as I find it hard to complete as most of the items she wants are impossible to find. As a Top Rated freelancer, what should I do to not make this job marked on my profile and no effect with my JSS? Thanks in advance!

With the number of jobs you have, the impact should be very little, certainly not enough to kick you below 90. If you communicate professionally and do what you can, you might not even get bad feedback at all. 

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