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Re: You must update your address before you can submit proposals.

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Active Member
Hossein R Member Since: Sep 27, 2018
51 of 508

I have this issue as well.

My profile is completed but it gives me the same error when I want to submit proposals.

 

Please somebody help!

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Active Member
Timofey G Member Since: Sep 27, 2018
52 of 508

I've joined Upwork recently and tried to submit a proposal, but instead I got this message:

 

Sorry, we were unable to save your application.

You must update your address before you can submit proposals.

 

I'm basically don't know what to update, help me please.

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Pedro S Member Since: Sep 27, 2018
53 of 508

The same thing happens to me although ive already filled up every slot of my profile to 100%

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Francesca C Member Since: Sep 27, 2018
54 of 508

I have the same problem, could someone help me as well please?

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Active Member
Mihaly T Member Since: Sep 27, 2018
55 of 508

Dear Bojan, 

 

I also have the same issue and cannot find any mistakes. I hope that this is a bug in the system. 

 

I hope in a soon resolution of the issue. 

 

Best.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
56 of 508

Hi Mihaly, Slobodan, and Cristache, 


This is a known issue and the team is working to resolve it. I've forwarded to your account information to the Customer Support Team so that they can reach out to each one of you with more information, and send you updates through an email support ticket.

EDIT TO ADD: Hi Mihaly, the team has confirmed that you were able to send out a proposal recently. Let us know if the issue persists. 


-Avery
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Active Member
Beata S Member Since: Sep 28, 2018
57 of 508

Hello, I still have the same problem - could you please help ?

Thank you !

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Active Member
Md Tanvir S Member Since: Sep 28, 2018
58 of 508

Its working now. Thank you for your help Smiley Happy

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Active Member
Candie C Member Since: Sep 27, 2018
59 of 508

any update on this pls? thanks

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
60 of 508

Hi everyone, 


Please know that this is a known issue, and the team is investigating it further so that it can be resolved. I have forwarded your account information to the Customer Support Team and they will get in touch with you separately for more information and updates about the issue.


-Avery
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