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Re: Cannot Submit Proposals after upgrading to Freelancer Plus Membership, cannot contact CS

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Active Member
Kristina K Member Since: Sep 26, 2018
181 of 553

Hello!

Please help.

"Sorry, we were unable to save your application.

You must update your address before you can submit proposals."

But I update udress many times: time zone, city, country, phone, everything.

What shall i do?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
182 of 553

Hi Adam, Kira, Ravi, and Alexandre, 


Please send the job post links, and the screenshot of the issue through a private message, and I'll forward this to the team so that they can look into it further. So that I can assist you more efficiently, please write this subject on the subject line "Proposal/Address Issue."

Thank you!


-Avery
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Active Member
Kristina K Member Since: Sep 26, 2018
183 of 553

Hello! 

Could you orient about terms for solving problem with Proposal/Address Issue? I sent the job post links, and the screenshot of the issue through a private message as moderator asked, it was more then 8 hours ago and the status of the letter is "Not Yet Read" and the problem is stil exist ("You must update your address before you can submit proposals.").

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Active Member
Alex M Member Since: Sep 27, 2018
184 of 553

Faced such problem, on all orders

one of them:
**Edited for Community Guidelines**

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Active Member
Alex R Member Since: Sep 27, 2018
185 of 553

Face up to this problem too. Sign up, done with my profile and are not able to send proposals Smiley Sad 

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Active Member
Fiona M Member Since: Sep 27, 2018
186 of 553

Hi,

 

I am new to Upwork. I have tried to submit a proposal but it returns saying that it cannot be submitted until my address information has been updated. However my address information is all complete. I have tried deleting the information and trying again but I am getting nowhere. 

 

Can someone help!?

 

Thanks

 

Fiona

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Active Member
Liaqat A Member Since: Sep 27, 2018
187 of 553

i also got that error how to resolve ??

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Active Member
Yasser F Member Since: Sep 27, 2018
188 of 553

Hi all,

 

anyone has this problem?

 

everytime i submit a proposal i get the below message, my address is correct and up to date!

 

thanks

 

Sorry, we were unable to save your application.
You must update your address before you can submit proposals.

 

 

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Active Member
Liaqat A Member Since: Sep 27, 2018
189 of 553

hi i am new at upwork when i am submitting proposal i am getting error 

Sorry, we were unable to save your application.

 

can any one help me to resolve that issue Smiley Happy

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Active Member
Ravi Teja K Member Since: Sep 26, 2018
190 of 553

Hi,

 

I  am unable to submit proposal even after adding/updating my address please suggest to proceed further.

 

Thanks

Ravi Teja kothamasu

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