Thanks for reaching out to us. I checked and it seems that you have an open ticket regarding the issue you are describing. Kindly, follow up on your ticket and provide our team with the required documents in order to remove the temporary hold on your account.
i keep geting "To submit a proposal, update your address" message when i want to submit a proposal. I have entered and updated my address in the "Contact info" in Account settings several times but it does not solve the issue.
Can you please advice what could be the problem?
Thank you for reaching out to us. I checked this for you and looks like City field under your address information is still not filled. Please, log in to your account and fill all the fields under your location information.
Additionally, you may clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.
Let us know if the issue persists.
"Sorry, we were unable to save your application.
You must update your address before you can submit proposals."
But I update udress many times: time zone, city, country, phone, everything.
What shall i do?