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Re: account approval

Active Member
Vladyslav H Member Since: Sep 28, 2018
291 of 464

how can I understand that my account was approved? already passed more than 48 hours and I did not receive a letter to the post office

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
292 of 464

Hi Vladyslav,

 

Just to confirm that your profile is approved and you can start biding on jobs. 

If you have not, you will need to select one of our membership plans by going to Settings > Membership&Connects. Thank you.


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Active Member
Vladyslav H Member Since: Sep 28, 2018
293 of 464

at the moment I can not make offers on work to clients, could you check whether my account is approved?

Moderator
Goran V Moderator Member Since: Mar 24, 2017
294 of 464

Hi Vladyslav,

I just checked your account and I can see that you have selected a membership plan and you`re all set up to bid on jobs. 
Are you experiencing any other issues on your end? Thank you.


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Active Member
Vladyslav H Member Since: Sep 28, 2018
295 of 464

I can not make a proposal, I have such an error as in the photo, but with my location all rightScreen Shot 2018-09-28 at 16.22.08.png

Moderator
Goran V Moderator Member Since: Mar 24, 2017
296 of 464

Hi Vladyslav,

I`m sorry about the inconvenience this had caused you and just to confirm that this is a known issue. Our team is working on solving it as soon as possible. Once we have more information about this we will post an update on this master thread Here, thank you.


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Active Member
Vladyslav H Member Since: Sep 28, 2018
297 of 464

well, I'll wait, by the way, through this problem I lost 2 connections and would like to compensate them

Moderator
Goran V Moderator Member Since: Mar 24, 2017
298 of 464

Hi Vladyslav,

I just checked your account and you haven`t lost any connects, your 60 connects are still available on your profile.

I would also strongly suggest to check out this Thread and learn more about getting started on Upwork. Thank you.


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Ace Contributor
Brittany J Member Since: Jul 11, 2016
299 of 464

Yup, there is definitely something going on, I keep getting the error message for location even though my location is correct. 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
300 of 464

Hi Tim and Brittany,

 

Our engineers just released a fix for this issue. Are you still having issues sending your proposals? 

 

 


-Joanne
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