Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: You must update your address before you can submit proposals.

Highlighted
Active Member
Hossein R Member Since: Sep 27, 2018
71 of 557

I have this issue as well.

My profile is completed but it gives me the same error when I want to submit proposals.

 

Please somebody help!

Highlighted
Active Member
Timofey G Member Since: Sep 27, 2018
72 of 557

I've joined Upwork recently and tried to submit a proposal, but instead I got this message:

 

Sorry, we were unable to save your application.

You must update your address before you can submit proposals.

 

I'm basically don't know what to update, help me please.

Highlighted
Active Member
Pedro S Member Since: Sep 27, 2018
73 of 557

The same thing happens to me although ive already filled up every slot of my profile to 100%

Highlighted
Active Member
Francesca C Member Since: Sep 27, 2018
74 of 557

I have the same problem, could someone help me as well please?

Highlighted
Active Member
Mihaly T Member Since: Sep 27, 2018
75 of 557

Dear Bojan, 

 

I also have the same issue and cannot find any mistakes. I hope that this is a bug in the system. 

 

I hope in a soon resolution of the issue. 

 

Best.

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
76 of 557

Hi Mihaly, Slobodan, and Cristache, 


This is a known issue and the team is working to resolve it. I've forwarded to your account information to the Customer Support Team so that they can reach out to each one of you with more information, and send you updates through an email support ticket.

EDIT TO ADD: Hi Mihaly, the team has confirmed that you were able to send out a proposal recently. Let us know if the issue persists. 


-Avery
Untitled
Highlighted
Active Member
Beata S Member Since: Sep 28, 2018
77 of 557

Hello, I still have the same problem - could you please help ?

Thank you !

Highlighted
Active Member
Md Tanvir S Member Since: Sep 28, 2018
78 of 557

Its working now. Thank you for your help Smiley Happy

Highlighted
Active Member
Candie C Member Since: Sep 27, 2018
79 of 557

any update on this pls? thanks

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
80 of 557

Hi everyone, 


Please know that this is a known issue, and the team is investigating it further so that it can be resolved. I have forwarded your account information to the Customer Support Team and they will get in touch with you separately for more information and updates about the issue.


-Avery
Untitled
TOP KUDOED MEMBERS