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Re: account approval

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Active Member
Vladyslav H Member Since: Sep 28, 2018
311 of 504

at the moment I can not make offers on work to clients, could you check whether my account is approved?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
312 of 504

Hi Vladyslav,

I just checked your account and I can see that you have selected a membership plan and you`re all set up to bid on jobs. 
Are you experiencing any other issues on your end? Thank you.


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Active Member
Vladyslav H Member Since: Sep 28, 2018
313 of 504

I can not make a proposal, I have such an error as in the photo, but with my location all rightScreen Shot 2018-09-28 at 16.22.08.png

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
314 of 504

Hi Vladyslav,

I`m sorry about the inconvenience this had caused you and just to confirm that this is a known issue. Our team is working on solving it as soon as possible. Once we have more information about this we will post an update on this master thread Here, thank you.


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Active Member
Vladyslav H Member Since: Sep 28, 2018
315 of 504

well, I'll wait, by the way, through this problem I lost 2 connections and would like to compensate them

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
316 of 504

Hi Vladyslav,

I just checked your account and you haven`t lost any connects, your 60 connects are still available on your profile.

I would also strongly suggest to check out this Thread and learn more about getting started on Upwork. Thank you.


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Ace Contributor
Brittany J Member Since: Jul 11, 2016
317 of 504

Yup, there is definitely something going on, I keep getting the error message for location even though my location is correct. 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
318 of 504

Hi Tim and Brittany,

 

Our engineers just released a fix for this issue. Are you still having issues sending your proposals? 

 

 


-Joanne
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Community Guru
Gerald S Member Since: Apr 1, 2018
319 of 504

Is anyone else experiencing the message "Sorry, we are unable to save your application" when submitting a proposal. Current time is 2:27pm Central Standard Time.

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Active Member
Tim F Member Since: Oct 4, 2018
320 of 504

Hi, ya, I can't even get to the proposal stage; I keep getting access denied, no post profile (or something like that), or a page saying it's not available at my location (it should be). Seems something's wrong with the proposal process.

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