Unable to submit proposal

[Joanne Marie P]

Hi Tim and Brittany,

Our engineers just released a fix for this issue. Are you still having issues sending your proposals? 

[Coaches' S]

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?

[Bojan S]

Hi Coaches',

One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!

[Emma H]

I have this issue too... Help!

[Goran V]

Hi Emma,

I can see that you have added your address, please log out and log in again. If you`re still experiencing the same issue let me know, thank you.

[Brenda O]

I am also experiencing the same problem even after updating my address severally. I am unable to apply for any job!

[Goran V]

Hi Brenda,

You will need to add your full address along with your city. To do this please go to Settings > Contact Info >  Location and fill out all of the information. Thank you.

[Java K]

Greetings

I AM having the same issue. Every time when I try to submit a proposal "Please update your address" keeps popping up. I have changed it a few times. still the same. It is killing me

COULD SOMEONE HELP ME WITH THIS. PLZ

[Goran V]

Hi Java,

One of our team members just reached out to you via ticket to assist you further with this, you can access your tickets on this Link. Thank you.

[Dan B]

I keep getting this message -- "To submit a proposal, update your address" -- every time I try to submit a proposal. But my address is correct already and doesn't need to be updated. What do I do? I'd like to start submitting proposals.