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Re: Unable to submit proposal

Moderator
Goran V Moderator Member Since: Mar 24, 2017
341 of 553

Hi Saurabh,

 

Please go to Settings > My Info and add your address and your phone number. If you`re still experiencing the same issue after this let me know, thank you.


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Active Member
Michael S Member Since: Nov 11, 2018
342 of 553

Kudos

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Active Member
Gena A Member Since: Mar 12, 2019
343 of 553

Hi,

 

I have done this 2x already but i still get the message

i tried logging off and on 2x too but it doesnt help

 

Can a Staff Member get in touch with me to solve this problem? i cannot apply to any job! 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
344 of 553

Hi Gena,

 

Just to confirm that you still haven't added your city in your address, to do this please go to Settings > Contact Info > Location. Thank you.


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Gena A Member Since: Mar 12, 2019
345 of 553
Fixed! Thanks!
Had to wait for a suggestion of the city to come up and click it.
i wonderd why i diddnt save the city the first time i put it in

thanks again
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Ace Contributor
Brittany J Member Since: Jul 11, 2016
346 of 553

Yup, there is definitely something going on, I keep getting the error message for location even though my location is correct. 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
347 of 553

Hi Tim and Brittany,

 

Our engineers just released a fix for this issue. Are you still having issues sending your proposals? 

 

 


-Joanne
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Coaches' S Member Since: Nov 12, 2018
348 of 553

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
349 of 553

Hi Coaches',

 

One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!


~ Bojan
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Emma H Member Since: Nov 13, 2018
350 of 553

I have this issue too... Help!

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