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Re: Update address error message

Moderator
Goran V Moderator Member Since: Mar 24, 2017
301 of 440

Hi Emma,

I can see that you have added your address, please log out and log in again. If you`re still experiencing the same issue let me know, thank you.


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Active Member
Java K Member Since: Nov 25, 2018
302 of 440

Greetings

I AM having the same issue. Every time when I try to submit a proposal "Please update your address" keeps popping up. I have changed it a few times. still the same. It is killing me

 

 

COULD SOMEONE HELP ME WITH THIS. PLZ

Moderator
Goran V Moderator Member Since: Mar 24, 2017
303 of 440

Hi Java,

One of our team members just reached out to you via ticket to assist you further with this, you can access your tickets on this Link. Thank you.


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Active Member
Dan B Member Since: Nov 27, 2018
304 of 440

I keep getting this message -- "To submit a proposal, update your address" -- every time I try to submit a proposal. But my address is correct already and doesn't need to be updated. What do I do? I'd like to start submitting proposals.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
305 of 440

Hi Dan,

 

We'll have one of our team members reach out to you directly and assist you further with this. Thank you for reaching out to us.

~ Bojan
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Active Member
Dan B Member Since: Nov 27, 2018
306 of 440
Thanks!
Active Member
Grant D Member Since: Nov 30, 2018
307 of 440

I am also getting the 'to submit a proposal please update your address' message. I've updated my address, logged in and out on phone & laptop to no success. 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
308 of 440

Hi Grant,

 

One of our team members will reach out to you and assist you directly with your issue. Please add to your account a photo of yourself. Thank you.

~ Bojan
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Active Member
Frank T Member Since: Dec 3, 2018
309 of 440

I'm getting the same error I'm unable to provide a proposal. I noticed that this has been going on for a long time affecting a number of people, why hasn't this been resolved (if your engineers are aware of it) ? 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
310 of 440

Hi Frank,

 

I checked this for you from on our end and was not able to replicate the issue you are experiencing. Please clear your cache and cookies and try using a different browser. If the issue shows on your end after this please let us know and our team will assist you further. Thank you!

~ Bojan
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