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Re: To submit a proposal, update your address

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Active Member
Heena K Member Since: Dec 18, 2018
361 of 523
Thanks it's done
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Active Member
Cheryl H Member Since: Jan 7, 2019
362 of 523

I am having the same issue and have updated all my address everywhere. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
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Hi Cheryl,

Please clear your cache and cookies or log in with another browser. One of our team members will reach out to you via ticket where you can also attach a screenshot from your end and our team will assist you further. Thank you.


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Joann K Member Since: Jan 9, 2019
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Hello, I am also unable to save my application

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Joann, 


Please add a city on the City field in the Address section of the application. Once done, please try submitting your profile, and let us know if the issue persists. 


-Avery
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Joann K Member Since: Jan 9, 2019
366 of 523
Hi Avery,

I have typed in my city but everytime it resets and brings me back to the same page, with an empty field. Could the admin help me fill it up and save it? I’m from Singapore.

Thank you very much
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Joann,

 

Could you please try to clear your cache and cookies on a browser you are using, or try using a different browser, to check if you will be able to submit your application successfully. If the issue persists after this, let us know and one of our agents will assist you further. Thank you.


~ Bojan
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Joann K Member Since: Jan 9, 2019
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Hello,

I have already done all these before i submitted the enquiry. Hope there’s someone who can reach out to me. Thank you
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
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Hi Joann,

 

We'll have one of our team members reach out to you directly and assist you further with your concern, thank you for your patience. 


~ Bojan
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Abinash M Member Since: Jan 13, 2019
370 of 523

Hello Team,

I joined upwork about a week ago. While submitting proposal, I am getting a error notifing 'To submit a proposal, update your address'. I have updated my correct address, still facing the same issue. Please help!

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