Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: I am not able to submit the proposal

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
371 of 523

Hi Abiinash, 

Please go to your Settings page > Contact Info > and edit your address by adding a city in the city field. Once updated you should be able to start sending proposals. Let us know if the issue persists. 


-Avery
Untitled
Highlighted
Active Member
Uzair A Member Since: Jan 6, 2019
372 of 523

Problem is solved, After submitting address, I had to log out and then Log in  again Smiley Happy everyone must follow it

Highlighted
Active Member
Naowel A Member Since: Jan 16, 2019
373 of 523

Hi everybody,

 

I am new on this community and on Upwork.

 

I wanted to submit a proposal, but the system says : Sorry, we were unable to save your application. 

You must update your address before you can submit proposals.

 

I checked and everything good with my address.

 

What can I do please ?

Thanks

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
374 of 523

Hi Naowel,

 

I checked this for you and I was not able to replicate the issue you are describing. You are right, your address is completed.  But I'm not able to replicate the error message on the Submit proposal page. 

Please, clear your cache and cookies and/or try to use a different browser to log in to your account and try submitting proposal one more time. If the issue persists after this please let us know and our team will assist you further. Thank you.

 


~ Bojan
Untitled
Highlighted
Active Member
Dharmendra S Member Since: Jan 22, 2019
375 of 523

Hi,

 I am new to upwork and unable to submit proposal, Its showing error "To submit a proposal, update your address", and while updating my address in Invoice address its showing error "Sorry, something went wrong. Please try again later.".  Kindly guide

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
376 of 523

Hi Dharmendra,

One of our team members will reach out to you directly and assist you further, thank you.


Untitled
Highlighted
Active Member
Quoc Anh L Member Since: Jan 22, 2019
377 of 523

Hi,

I have the same issue. Unable to submit proposal and it keeps asking to update the address even I already updated it in my profile.

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
378 of 523

Hi Quoc,

One of our team members will reach out to you directly via ticket and assist you further, thank you.


Untitled
Highlighted
Active Member
SUBHASH P Member Since: Jan 24, 2019
379 of 523

Hello Team,

I just want to highlight the issue which i have facing from last couple of months. When i am going to submit a proposal for any job. It was showing an error message that "Update your address". I had already update my address but still this message pops up everytime. Now i am fadeup with this. please help me.

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
380 of 523

Hi Subhash, 

Could you please go to this page, edit your location info, and type-in a city in the "City" field. Once updated, please try sending proposals, and let us know if the issue persists. 


-Avery
Untitled
TOP KUDOED MEMBERS