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Re: You must update your address before you can submit proposals.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
31 of 450

Hi Stephanie,

 

I checked your account and can confirm that everything is working as designed. You will need to complete our short verification process before being able to bid on jobs. Feel free to post any additional questions on your ticket directly and our team will assist you further, thank  you.


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Active Member
Boris S Member Since: Feb 23, 2019
32 of 450

Hi, Support!

To submit a proposal, update your address - 

The same problem I have too.

Help, please! Thank you in advance

Boris

 

**Edited for community guidelines**

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
33 of 450

Hi Boris,

 

Thank you for reaching out to us. I checked this for you and looks like City field under your address information is still not filled. Please, log in to your account and fill all the fields under your location information.

If the issue persists after this please let us know and our team will assist you further. Thank you!

 

~ Bojan
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Active Member
Sarah Jane W Member Since: May 17, 2019
34 of 450

Hi, it is 2019 and I am still getting the same error "to submit a proposal, please update your address". 

Active Member
Carolyn H Member Since: Aug 9, 2019
35 of 450
I found there are 2 section to update the address....in the same
section...one for your location and one for your billing address.....and
have been able to submit proposal!

Active Member
Sannan T Member Since: Sep 5, 2019
36 of 450
Sorry, we were unable to save your application.

We were unable to process your proposal due to missing address information. Add your full address.

 
 
Same issue
Moderator
Goran V Moderator Member Since: Mar 24, 2017
37 of 450

Hi Sannan,

Looks like you`ve updated your address. Please log out and log in again, if you experience the same error after this let me know. Thank you.


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Active Member
Evgeniy K Member Since: Sep 26, 2018
38 of 450

I already wrote about this problem. How long does it take to fix it? I can not make a proposal

Active Member
Victor Y Member Since: Sep 28, 2018
39 of 450

Same problem:

Sorry, we were unable to save your application.
You must update your address before you can submit proposals

 

Active Member
Jordan B Member Since: Sep 28, 2018
40 of 450

Hi good day!

I am having same Issue : error message "To submit a proposal, update your address"- I already updated my address. pls help.TIA

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