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Re: You must update your address before you can submit proposals.

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Active Member
Yeba S Member Since: Jan 17, 2019
101 of 557

Hi,

 

I have tried updating my address a couple of times but it still shows the same error.

Can someone help with this issue?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
102 of 557

Hi Vero,

One of our team members will reach out to you via ticket and assist you further, you can access your tickets on this Link. Thank you.


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Active Member
Yeba S Member Since: Jan 17, 2019
103 of 557

Ok, thank you

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Active Member
Abinash M Member Since: Jan 13, 2019
104 of 557
Hey, try putting your city, with your address and then save/ update. This
method worked for me.
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Active Member
Yeba S Member Since: Jan 17, 2019
105 of 557

Hi Abinash... Thank you this solved the problem.

I didn't notice there was a drop down menu to chose the city from, at first i kept typing the city then saving just to find out that it disapears.

 

Thanks again Smiley Happy

 

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Active Member
Abinash M Member Since: Jan 13, 2019
106 of 557

It's my pleasure Smiley Happy

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Active Member
NARENDER S Member Since: Jan 23, 2019
107 of 557
I am facing same issue after all update.
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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
108 of 557

Hi NARENDER,

 

Thank you for reaching out to us. I checked this for you and looks like City field under your address information is still not filled. Please, log in to your account and fill all the fields under your location information.

If the issue persists after this please let us know and our team will assist you further. Thank you!


~ Bojan
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Active Member
Jason C Member Since: Mar 2, 2019
109 of 557

Just a suggestion but you guys should post that same hyperlink above with the error message given when trying to submit a proposal.  The setting of the address is not super clear on the profile settings page.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
110 of 557

Thanks for pointing that out, Jason, I'll be sure to share this with the team. 


-Joanne
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