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Re: Unable to submit proposal

Active Member
Michael S Member Since: Nov 11, 2018
321 of 480

Kudos

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Active Member
Gena A Member Since: Mar 12, 2019
322 of 480

Hi,

 

I have done this 2x already but i still get the message

i tried logging off and on 2x too but it doesnt help

 

Can a Staff Member get in touch with me to solve this problem? i cannot apply to any job! 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
323 of 480

Hi Gena,

 

Just to confirm that you still haven't added your city in your address, to do this please go to Settings > Contact Info > Location. Thank you.


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Active Member
Gena A Member Since: Mar 12, 2019
324 of 480
Fixed! Thanks!
Had to wait for a suggestion of the city to come up and click it.
i wonderd why i diddnt save the city the first time i put it in

thanks again
Active Member
Coaches' S Member Since: Nov 12, 2018
325 of 480

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
326 of 480

Hi Coaches',

 

One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!

~ Bojan
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Active Member
Emma H Member Since: Nov 13, 2018
327 of 480

I have this issue too... Help!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
328 of 480

Hi Emma,

I can see that you have added your address, please log out and log in again. If you`re still experiencing the same issue let me know, thank you.


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Active Member
Java K Member Since: Nov 25, 2018
329 of 480

Greetings

I AM having the same issue. Every time when I try to submit a proposal "Please update your address" keeps popping up. I have changed it a few times. still the same. It is killing me

 

 

COULD SOMEONE HELP ME WITH THIS. PLZ

Moderator
Goran V Moderator Member Since: Mar 24, 2017
330 of 480

Hi Java,

One of our team members just reached out to you via ticket to assist you further with this, you can access your tickets on this Link. Thank you.


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