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Re: You must update your address before you can submit proposals.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
81 of 404

Thanks for pointing that out, Jason, I'll be sure to share this with the team. 


-Joanne
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Active Member
Aggrey O Member Since: Mar 2, 2019
82 of 404

Hello

 

I am new to Upwork and anytime I try to submit a proposal I find that this box is unclickable. How do I go about this?

 

How long will this project take?

Value is required and can't be empty.
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
83 of 404

Hi Aggrey,

 

Can you please try a different browser or clear your cache and cookies? Please let us know if it still doesn't work. Thanks!


-Joanne
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Active Member
Pana C Member Since: Mar 11, 2019
84 of 404

Hello,

Please, can an agent contact me too? I have had this problem for days now!

 

Thank you

Pana

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
85 of 404

Hi Pana,

 

I checked your account and can confirm that you still haven't listed your city, to add your city in your address go to Settings > Contact Info > Location. Thank you.


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Active Member
Guerrard Paul A Member Since: Mar 13, 2019
86 of 404

Hi Bojan,

 

I also jave this problem. May I ask your assistance on this?

 

Thank you.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
87 of 404

Hi Guerrard,

 

I checked your account but was not able to replicate the issue and everything worked as designed.

Please log out and log in again, try clearing your cache and cookies as well and let me know if you experience the same problem after this. Thank you.


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Active Member
Gretel S Member Since: Apr 29, 2019
88 of 404

Hi. I also have the same issue. I can't submit a proposal. It is asking me to update my address in which I already did. Please help.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
89 of 404

Hi Gretel,

 

You will also need to add your City on the "City" field in order to be able to send proposals. To do this please go to Settings > Contact Info > Location. Thank you.


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Active Member
Maryam B Member Since: Apr 29, 2019
90 of 404

I have the same problem. Unable to submit proposal

 

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