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Re: To submit a proposal, update your address

Active Member
Pana C Member Since: Mar 11, 2019
401 of 466
It was not accepting my city every time I added it. I eventually tried it in another browser and it worked.

I primarily work in chrome. I had to use IE to get it to save.
Active Member
Joel C Member Since: Apr 13, 2015
402 of 466

Hi,

 

Can you have an agent reach out to me as well? I have the same problem. Thanks!

 

JCiron

Moderator
Avery O Moderator Member Since: Nov 23, 2015
403 of 466

Hi Joel, 

It looks like you are yet to update your profile address, and update your profile according to the recommendation on this support ticket. Please check the ticket, and Goran's instructions above and update your profile accordingly. Once updated, please reply on the same ticket thread noting that you have updated your profile so that the team can proceed with their review. 


-Avery
Untitled
Active Member
Joel C Member Since: Apr 13, 2015
404 of 466

Hi Upwork,

 

I am unable to submit a work proposal.

 

I keep getting a "To submit a proposal, update your address" message whenever I try to submit a proposal.

 

Help Please!

 

Thanks!

Joel

Moderator
Goran V Moderator Member Since: Mar 24, 2017
405 of 466

Hi Joel,

 

Please go to Settings > Contact Info > Location and add your full address along with your city. Once you`ve completed this you should be able to start sending proposals. Thank you.


Untitled
Active Member
Aziz A Member Since: Mar 17, 2019
406 of 466

I am also getting the same issue even all information is already inserted. Please help

Active Member
Aziz A Member Since: Mar 17, 2019
407 of 466

Issue fixed...

Highlighted
Active Member
Refiloe M Member Since: Mar 29, 2019
408 of 466

How was your issue fixed? I'm experiencing the same problem Smiley Sad

Moderator
Goran V Moderator Member Since: Mar 24, 2017
409 of 466

Hi Refiloe,

 

I checked your account but was not able to replicate the problem as it looks it's resolved now. Please log out and log in again and let me know if you receive the same error. Thank you.


Untitled
Active Member
Sanela D Member Since: Mar 29, 2019
410 of 466

Hello! I'm new to Upwork and recently I updated my profile and finally wanted to try to submit a proposal and I get this message: "To submit a proposal, update your address". Just to mention that i updated my adress... Some help? 

 

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