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Re: To submit a proposal, update your address

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
461 of 557

Hi Elia,

 

Thanks for reaching out to us. I checked and was unable to replicate the issue. Could you please send a screenshot containing the error message you are receiving?

 

Thank you.

~ Aleksandar
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Active Member
Khushbu S Member Since: Jun 5, 2019
462 of 557

I'm having same problem. Stuck!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
463 of 557

Hi Khushbu,

 

I checked your account but was not able to replicate the problem as it looks like you`ve added your full address. Once you complete your profile with more details and upload an image of yourself you will be able to submit proposals. Thank you.


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Active Member
Preeti B Member Since: Jun 9, 2019
464 of 557

I do have the same issue, I am unable to submit a proposal as it is asking to update the address. Request you to look at this as early as possible.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
465 of 557

Hi Preeti,

 

I checked your account and you have not entered your complete address. Please go log in to your account and go to your settings>contact info. Just click on the pencil icon right next to location. Also, please upload a profile picture. If you need further help, please let us know. Thank you!


-Joanne
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Active Member
Lucas F Member Since: Jun 12, 2019
466 of 557

Hi! I have the same problem.

Really guys, can't you hire a freelancer to fix this issue? Is this some sort of internal compliance that you cannot disclose and can't fix? I can't submit any proposal. Already changed my contact info and pic.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
467 of 557

Hi Lucas,

 

I just checked your account and can confirm that you`re able to send proposals now. Usually, when freelancers have this problem they are not listing their city.

If you`re still experiencing any problems let me know, thank you.


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Active Member
James H Member Since: Mar 14, 2020
468 of 557

When I try to submit a proposal, it tells me I have to update my address first, but my address is already updated. What do I do?

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
469 of 557

Hi James,

 

I checked your account, and it seems like you haven't completed adding your address on file. Please log in to your account and go to your Settings> Contact Info> Location. Please make sure to fill in all the requested information and then click Update. Thank you!


-Joanne
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Active Member
Asim S Member Since: Apr 3, 2020
470 of 557

I've recently joined upwork and when I try to submit a proposal it shows an error 

To submit a proposal, update your address
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