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Re: You must update your address before you can submit proposals.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
91 of 404

Hi Maryam,

 

I just checked your account and saw that you still haven`t submitted your application for a review. Please go to the bottom of the page and click on the ''Review Application''. It can take up to 24 hours for the review to be completed, once it is completed our team will reach out to you directly with the results.

 

We wish you a positive outcome with this.

 

Thank you.

~ Bojan
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Active Member
Ayoub E Member Since: Jun 1, 2019
92 of 404

Hello Sir

I have the same issue I cant submit proposals ... even though my address is correct

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
93 of 404

Hi Ayoub,

 

Thanks for reaching out to us. I checked and it seems that you have an open ticket regarding the issue you are describing. Kindly, follow up on your ticket and provide our team with the required documents in order to remove the temporary hold on your account.

 

Thank you.

~ Aleksandar
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Active Member
Bojana Z Member Since: Jun 16, 2019
94 of 404

Hello,

 

i keep geting "To submit a proposal, update your address" message when i want to submit a proposal. I have entered and updated my address in the "Contact info" in Account settings several times but it does not solve the issue.

 

Can you please advice what could be the problem?

 

Thank you

 

**Edited for community guidelines**

Bojana

 

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
95 of 404

Hi Bojana,

 

Thank you for reaching out to us. I checked this for you and looks like City field under your address information is still not filled. Please, log in to your account and fill all the fields under your location information.

Additionally, you may clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue.

Let us know if the issue persists.

Thank you.

~ Bojan
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Active Member
Joseph P Member Since: Jul 26, 2019
96 of 404

I have the same issue. It appears to be an issue from 2018, surprised its not fixed yet on a platform many people rely on for an income - please respond asap with a public fix

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
97 of 404

Hi Joseph,

 

I just check this from our end and wasn't able to replicate the issue you're describing. Please try clearing your cache and cookies or logging in with another browser to check if you`re still experiencing the same issue.

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
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Active Member
Carolyn H Member Since: Aug 9, 2019
98 of 404
I am having the same issue when trying to submit a proposal
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
99 of 404

Hi Carolyn,

 

I checked this for you and looks like you completed fields under your ''Invoice address''. Kindly, complete all fields under your Location information, and let us know if the issue persists after this.

 

Thank you.

~ Bojan
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Active Member
Carolyn H Member Since: Aug 9, 2019
100 of 404
I am having this same issue please advise.
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