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Cant submit a proposal

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Active Member
Ahmed S Member Since: Sep 19, 2019
491 of 555

I solve the problem, and it worked with me!.

 

This error happens when the City textbox is not filled in the full address of the account.

 

How to solve it:

  1. Go to your account settings (https://www.upwork.com/freelancers/settings).
  2. Go to the section called (Location).
  3. You'll find a text box called City, and you'll find it empty. Be aware that this textbox doesn't take any value, so what you're going to do is type the first letter of your city, then you'll see that the text box will be loading, and then show you the list of names of the cities that started with that letter. If you didn't see your city type the 2nd letter and then wait. Keep type 3rd, and 4th letters in the same way. If you don't find your city from the list, type the name of nearest city in your area. After that press the button Update.
  4. After that submit your proposal, you will see that everything is fine.

Best.

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Active Member
Nivedita G Member Since: Sep 16, 2019
492 of 555

I am unable to submit proposals - Keep getting the following message - To submit a proposal, update your address.  I have updated all my details and also upgraded my membership plan to Plus. Upwork has also made my profile public.

 

Please help 

 

Regards

Nivedita 

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Active Member
Waseem K Member Since: Sep 17, 2019
493 of 555

Hi Nivedita, 

You should check your billing adress and location adress once if the problem still occours contact upwork support at the earliest

 

Thanks

Wes

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
494 of 555

Hi Nivedita,

 

You will need to add your city in the "City" field as well, to do this please go to Settings > Contact Info > Location.
Also, you will need to add a profile image from yourself and complete your profile up to 100% before you`re able to submit a proposal. Thank you.


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Active Member
Melissa K Member Since: Sep 22, 2019
495 of 555

I have the same problem. Keeps asking me to update address but I have done it over and over. Please assist.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
496 of 555

Hi Melissa,

 

Thanks for reaching out to us. I checked and it seems that you do have an address on your account. However, you haven't selected a membership plan. To do so, please go to your Settings > Membership & Connects and from that page select your desired membership plan and you should be able to submit proposals afterward. Please let us know if you continue experiencing this issue so that we can assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Beatrice M Member Since: Sep 5, 2019
497 of 555

I am getting the error below despite having updated my address Sorry, we were unable to save your application. We were unable to process your proposal due to missing address information. Add your full address

**Edited for Community Guidelines**

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
498 of 555

Hi Beatrice,

 

You will need to add your city as well in the filed "City" so that you`re able to submit proposals. To do this please go to Settings > Contact Info > Location. Thank you.


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Active Member
Jaimi D Member Since: Sep 26, 2019
499 of 555

Did Upwork rectify this for you?

Update: I waiting a good few moments for my city and country to load, now it is all good. Slow browser or internet maybe.

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Melissa K Member Since: Sep 22, 2019
500 of 555
I am sorted yes. I updated my address again but this time to add my city I clicked on the options that came up in the drop down menu instead of what saving what I typed in. Thereafter it saved my city.
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