May 9, 2020 02:53:47 AM by Cynthia M
Hi,
Please help me, I`ve been trying to submit a proposal and I keep getting the error to update my address. I have updated my address twice already and I still get the same error.
I thought it was because I needed connects, I bought those and I am still not able to submit a proposal.
Please assist
Solved! Go to Solution.
May 9, 2020 04:10:57 AM by AleksandarD A
Hi Cynthia,
Thanks for reaching out to us. I checked and it seems that you didn't add your location information yet. Please go to Settings > Contact info and fill out the missing fields from your Location section.
Thank you.
May 9, 2020 04:10:57 AM by AleksandarD A
Hi Cynthia,
Thanks for reaching out to us. I checked and it seems that you didn't add your location information yet. Please go to Settings > Contact info and fill out the missing fields from your Location section.
Thank you.
Jun 7, 2020 02:43:57 PM by Eduardo M
Hi, I'm new here. I also have the same problem... "to submit a proposal, update your address." I've updated my address several times, but when I try to check, the box for the city always goes blank, then I would type in the city again.
Jun 7, 2020 03:52:46 PM by Joanne P
Hi Eduardo,
Could you please try to use a different browser or clear your cache and cookies? If the issue persists, please let us know. Thank you!
Jun 19, 2020 06:41:27 PM by Saad H
Jun 19, 2020 10:23:33 PM by AleksandarD A
Hi Saad,
Thanks for reaching out to us. I checked and it seems that you still didn't fill out few fields for your location. Please go to Settings > Contact Info and update the missing fields from your Location section.
Thank you.
Jul 21, 2020 02:07:29 AM by Markus R
Jul 21, 2020 02:24:10 AM by Goran V
Hi Markus,
Please go to Settings > Contact Info > Location and add your city in the City field. After this, you should be able to send proposals. Thank you.