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Re: "To submit a proposal, update your address" Can't submit any proposals, help fast!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
531 of 538

Hi Stephane,

 

You will also need to add your city to the "City" field. To do this go to Settings > Contact Info > location > City. Thank you.


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Alireza S Member Since: Jun 29, 2020
532 of 538

Hi,

 

I am also experiencing same problem after 100 times of updating my address and city... what do I need to do?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
533 of 538

Hi Alireza,

 

I checked this for you and looks like the City field under your address information is still not filled. Please try clearing your cache and cookies and using a different browser to log in to your account and fill all the fields under your location information.

 

If the issue persists after this please let us know and our team will assist you further.

 

Thank you!


~ Bojan
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Alireza S Member Since: Jun 29, 2020
534 of 538

Hi Boja, 

 

Thanks for attention and support, the problem fixed definitely. The issue was that chrome didn't show the automatic location finder when I typed my city, but microsoft edge showed it. it was surprising. Thanks

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Active Member
Salithra P Member Since: Jul 7, 2020
535 of 538

I have updated the address and my profile, but still I get the issue

 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
536 of 538

Hi Salithra,

 

You will need to add your city to the "City" field as well. To do this go to Settings > Contact Info > Location, thank you.


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Jhosa Shemei I Member Since: Jul 16, 2020
537 of 538

hello 

I can't send proposal I get this message 

"To submit a proposal, update your address"

 

I have changed my adresse but still the same problem, and I can't contact support because I don't see where to contact them in help centre 

can you help please 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
538 of 538

Hi Jhosa,

 

The reason you`re experiencing this, is because your city is missing from your address. To add your city go to Settings > Contact Info > Location > and add your city under the "City" field. Thank you.


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