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Re: Dont understand what they asking about

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Active Member
Micaela A Member Since: Sep 26, 2018
1 of 557

I have the same problem!

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Active Member
Catruc E Member Since: Aug 9, 2018
2 of 557

I can't proceed on any job postibg due to a error message that says "Sorry, we were unable to save your application.
You must update your address before you can submit proposals." Please help.

Thanks.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
3 of 557

Hi Catruc,

 

I'm sorry that you are experiencing trouble sending proposals. Someone from the team will email to assist you directly. Thank you!


-Joanne
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Henry Z Member Since: Sep 27, 2018
4 of 557

I've got same problem. Could you please share how you get this sorted? thanks

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Fiona M Member Since: Sep 27, 2018
5 of 557
Hi, can someone assist me too. I am struggling with the same issue

F
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Venus G Member Since: Aug 15, 2020
6 of 557

I have the same problem

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
7 of 557

Hi Venus,

 

I checked this for you and looks like some of the fields under your address information are still not filled. Please clear your cache and cookies and/or try to use a different browser to log in to your account and fill all the fields under your location information

 

Let us know if the issue persists. 


~ Bojan
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Carmella A Member Since: Jul 16, 2020
8 of 557

i have the same problem, please help

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
9 of 557

Hi Carmella,

 

I checked your account and it looks like you have already updated your address on file. Could you please retry submitting your proposal? You may also want to try using a different browser or clear your cache and cookies. 


-Joanne
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Active Member
Thomas F. Z Member Since: Jul 21, 2020
10 of 557
Everything is fine now, thanks for your attention.
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