To submit a proposal, update your address

[alvarezmicaela]

I have the same problem!

[dm_sufyan]

Hi,

I was facing the same problem. The problem was I did not enter my phone number. After entering the phone number the problem gone. Just check your profile and fill the missing field. 

[jchitre]

I have this problem too.

I am trying to submit a proposal.

Please help.

[tinker_bell3]

Hi Jyoti,

Could you please try clearing your cache and cookies or use a different browser? If that doesn't help, please let us know so we can assist you further. Thank you!

[taliproenca]

Hi Joanne!

I have the same problem and I already have tried another browser, but it remains.

Would be great if you could assist me with this issue.

Thank you!

Talita

[tinker_bell3]

Hi Talita,

One of our agents will reach out and assist you directly via a support ticket. Thank you!

[embardaji]

Hi I have this problem, and can't submit any proposal I would like to start, may someone heelp me? thanks.

[djondinium]

Hi Emily,

I checked but couldn't replicate the issue with proposals as you described. Can you please send me a private message with the screenshot of the error along with the job post so that I can check and assist you further?

Thank you.

[millylight]

I am also experiencing the same problem.

[g_vasilevski]

Hi Mildred,

I checked your account but was not able to replicate the problem. Could you please log out and then log in again to try and submit a proposal? If you`re still experiencing the same problem after this, let me know here. Thank you.

[millylight]

Hi Goran,

I have log out and in again. I still experience the same problem when trying to submit the proposal. 

[g_vasilevski]

Hi Mildred,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your account. Thank you.

[dm_sufyan]

Hi,

I was facing the same problem. The problem was I did not enter my phone number. After entering the phone number the problem gone. Just check your profile and fill the missing field. 

[robertmyles]

"To submit a proposal, update your address"

I get the following message every time I try and submit a proposal. I have updated my address multiple times and it hasn't made a difference.

[g_vasilevski]

Hi Robert,

You will need to add your City to the "City" field as well. To do this go to Settings > Contact Info > Location > City. Once you`ve added your city you should be able to submit a proposal. Thank you.

[thefabtographer]

having the same issue on 2020

[aocumen]

Hi Emmanuel, 

I checked your account and it looks like you missed to fill in some fields in your address. In order for this issue to be resolved, please fill in your address completely, making sure that your City field is filled in. Once completed, please let me know if the issue persists so that our team can investigate it further.

[thefabtographer]

Indeed there was something missing, I think I could see it on my computer
but I did on my phone. Thank you!

[sachinmali4828]

Hi,

 while submitting proposal getting below erroe 

"To submit a proposal, update your address"

[g_vasilevski]

Hi Sachin,

You will need to go to Settings > Contact Info > Location and add your full address. Once you`ve done this, you will be able to start sending proposals. Thank you.

[sachinmali4828]

Hi, 

Thanks for the reply and updated as per you feedback.

but

still i am geeting same erroe 😞 please help me out. 

[g_vasilevski]

Hi Sachin,

Please go back and your city in the "City" field. You will need to populate each filed of the address section so that you can submit a proposal. Thank you.

[abdulrehman001]

Hi All,

i'm geeting error message "To submit a proposal, update your address" but i already updated my address. 

**Edited for Community Guidelines**

[g_vasilevski]

Hi Abdul,

You will also need to add your city to the "City" field. To do this please go to Settings > Contact Info > location. If you`re still experiencing the same problem after this, let me know. Thank you.

[abdulrehman001]

Hi Goran,

thanks for your promt response..

you are right city is missing.

thanks for the support...

[b7ed9fdb]

Hello, I tried sending out proposals to many different clients but I keep getting this message:

"To submit a proposal, update your address"

After changing my address a few times and making sure everything was right, the message keeps coming back.

I need help fast, can you guys fix this bug?

Thanks

- Stephane

[g_vasilevski]

Hi Stephane,

You will also need to add your city to the "City" field. To do this go to Settings > Contact Info > location > City. Thank you.

[elias_79]

Hi,

I am also experiencing same problem after 100 times of updating my address and city... what do I need to do?

[bstojadinovic]

Hi Alireza,

I checked this for you and looks like the City field under your address information is still not filled. Please try clearing your cache and cookies and using a different browser to log in to your account and fill all the fields under your location information.

If the issue persists after this please let us know and our team will assist you further.

Thank you!

[elias_79]

Hi Boja, 

Thanks for attention and support, the problem fixed definitely. The issue was that chrome didn't show the automatic location finder when I typed my city, but microsoft edge showed it. it was surprising. Thanks

[salithra]

I have updated the address and my profile, but still I get the issue

[g_vasilevski]

Hi Salithra,

You will need to add your city to the "City" field as well. To do this go to Settings > Contact Info > Location, thank you.

[jhosa_shemei]

hello 

I can't send proposal I get this message 

"To submit a proposal, update your address"

I have changed my adresse but still the same problem, and I can't contact support because I don't see where to contact them in help centre 

can you help please 

[g_vasilevski]

Hi Jhosa,

The reason you`re experiencing this, is because your city is missing from your address. To add your city go to Settings > Contact Info > Location > and add your city under the "City" field. Thank you.

[sherineh]

It doesn't want me to submit a proposal. I updated my address. Everything. Still, keeps saying this. I do not know what to do. 

[g_vasilevski]

Hi Sherine,

The reason you`re receiving the error on your end is because your City is missing from your address. Please go to Settings > Contact Info > Location and add your city under the "City" field. Thank you.

[rafa32006]

same problem

[bstojadinovic]

Hi Rafaa,

I checked this for you and looks like the City field under your address information is still not filled. Please try clearing your cache and cookies and using a different browser to log in to your account and fill all the fields under your location information.

If the issue persists after this please let us know and our team will assist you further.

[muntasir_roman]

I am also facing the same problem.

[bstojadinovic]

Hi Muntasir,

It looks like the City field of your address information is still not completed. Could you please try clearing your cache and cookies or using a different browser to complete all the fields under your location information.

Let us know if the issue persists.

Thank you!