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To submit a proposal, update your address

Active Member
Dharmendra S Member Since: Jan 22, 2019
331 of 423

Hi,

 I am new to upwork and unable to submit proposal, Its showing error "To submit a proposal, update your address", and while updating my address in Invoice address its showing error "Sorry, something went wrong. Please try again later.".  Kindly guide

Moderator
Goran V Moderator Member Since: Mar 24, 2017
332 of 423

Hi Dharmendra,

One of our team members will reach out to you directly and assist you further, thank you.


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Active Member
Quoc Anh L Member Since: Jan 22, 2019
333 of 423

Hi,

I have the same issue. Unable to submit proposal and it keeps asking to update the address even I already updated it in my profile.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
334 of 423

Hi Quoc,

One of our team members will reach out to you directly via ticket and assist you further, thank you.


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Active Member
SUBHASH P Member Since: Jan 24, 2019
335 of 423

Hello Team,

I just want to highlight the issue which i have facing from last couple of months. When i am going to submit a proposal for any job. It was showing an error message that "Update your address". I had already update my address but still this message pops up everytime. Now i am fadeup with this. please help me.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
336 of 423

Hi Subhash, 

Could you please go to this page, edit your location info, and type-in a city in the "City" field. Once updated, please try sending proposals, and let us know if the issue persists. 


-Avery
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Active Member
Natalia S Member Since: Jan 31, 2019
337 of 423

Please help, I've updated my profile and entered the address, but still getting the error.

thanks

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
338 of 423

Hi Natalia,

 

One of our customer support agents will reach out to assist you directly. Thanks! 


-Joanne
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Active Member
Hamza M Member Since: Jan 23, 2019
339 of 423

I have already done that couple of time but still no luck,,,, Smiley Sad

Moderator
Goran V Moderator Member Since: Mar 24, 2017
340 of 423

Hi Hamza,

 

One of our team members will reach out to you via ticket and assist you further, thank you.


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