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To submit a proposal, update your address

genaaiv
Active Member
Gena A Member Since: Mar 12, 2019
351 of 559
Fixed! Thanks!
Had to wait for a suggestion of the city to come up and click it.
i wonderd why i diddnt save the city the first time i put it in

thanks again
brittanyjasper
Ace Contributor
Brittany J Member Since: Jul 11, 2016
352 of 559

Yup, there is definitely something going on, I keep getting the error message for location even though my location is correct. 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
353 of 559

Hi Tim and Brittany,

 

Our engineers just released a fix for this issue. Are you still having issues sending your proposals? 

 

 


-Joanne
Untitled
coaches-support
Active Member
Coaches' S Member Since: Nov 12, 2018
354 of 559

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
355 of 559

Hi Coaches',

 

One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!


~ Bojan
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emma_hutton
Active Member
Emma H Member Since: Nov 13, 2018
356 of 559

I have this issue too... Help!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
357 of 559

Hi Emma,

I can see that you have added your address, please log out and log in again. If you`re still experiencing the same issue let me know, thank you.


Untitled
breshbresh
Active Member
Brenda O Member Since: Jun 24, 2020
358 of 559

I am also experiencing the same problem even after updating my address severally. I am unable to apply for any job!

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
359 of 559

Hi Brenda,

 

You will need to add your full address along with your city. To do this please go to Settings > Contact Info >  Location and fill out all of the information. Thank you.


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java491
Active Member
Java K Member Since: Nov 25, 2018
360 of 559

Greetings

I AM having the same issue. Every time when I try to submit a proposal "Please update your address" keeps popping up. I have changed it a few times. still the same. It is killing me

 

 

COULD SOMEONE HELP ME WITH THIS. PLZ

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