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To submit a proposal, update your address

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Ace Contributor
Syed Ebad H Member Since: Jan 14, 2019
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Active Member
Roberta M Member Since: Feb 16, 2019
402 of 523
Hi,

Thanks a lot for your answer. I have already switched to my freelancer account (see screenshot) and changed again my location, but the problem is still there... What can I do to solve it?
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Ace Contributor
Syed Ebad H Member Since: Jan 14, 2019
403 of 523
Hi again,
I think you should contact Upwork Customer Support for this issue.
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Community Guru
Yeasir A Member Since: May 16, 2017
404 of 523

Go to the Settings and click "Edit" next to "Location" in the Contact Info section. Complete the fields and save.

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
405 of 523

Hi Roberta,

 

Can you please try a different browser or clear your cache and cookies? If that doesn't help, please let us know. Thanks!


-Joanne
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Active Member
Roberta M Member Since: Feb 16, 2019
406 of 523
It worked! Thanks a lot!
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Active Member
Oluyemi O Member Since: Jun 18, 2018
407 of 523

I've already updated my address more than once but i can't submit proposals! What should I do?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Oluyemi, 

I checked your account and can see that you should now be able to send out a proposal. Let us know if our team can assist you further. 


-Avery
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Active Member
Teo N Member Since: Feb 26, 2019
409 of 523

Hello, I have the same "To submit a proposal, update your address" problem. I tried in another browser and it still doesn't work. Thank you!

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
410 of 523

Hi Teo,

 

Yes you will need to add your address on your account by going to Settings > Contact Info > Location > Address before submitting proposals. You will also need to upload profile image of yourself, thank you.


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