To submit a proposal, update your address

[Goran V]

Hi Ansa,

I checked your profile and can confirm that some details of your address are missing. To update it please go to Settings > Contact Info > Location. You will need your full address in order to be able to submit a proposal. If you`re experiencing the same problem after updating your address let me know. Thank you.

[Ansa B]

Hi, Thank you for your response. I have my full address stated there. But I still updated it again. Its still giving me the same problem. Please advice! Thanks!

[Ansa B]

Ok So I have figured it out! I have been updating my address in 'invoice address' option, but instead it needs to be updated in 'Location' option. Please try that and it will work. I just tried it and mine is working now. 

Go to Settings > Contact info > Location (then click edit and type your address in the bar where it says 'start tying your address')

But its sad that no one from upwork team is clarifying this! 

[Montana H]

Has this bug been fixed? 
I've just received this message and every time i try to update my address before sending a proposal, it shows up with the same response. 

Please help and shed some light on why this keeps happening? 
Thanks
Montana 

[Goran V]

Hi Montana,

The reason why you`re receiving this error is because your City is missing from your address. Please go to Settings > Contact Info > Location and add your city under the City field. Thank you.

[Malik A]

Hi, Thank you very much for the support. I really appreciate.

Kind Regards,

Malik

[Brooks B]

I am attempting to submit a proposal and am experiencing this technical issue. I've updated my address at least 10 times at this point and am still receiving the error message. Please assist!

[Avery O]

Hi Brooks, 

I checked your account, and can see that you are yet to update your location in your Contact Info page. Please go to your Settings > Contact Info > Location, and update it accordingly, making sure that you fill-in all fields. 

Once you submit your address, you can let our team know if you need further help so that our team can assist you.

[Roope K]

I'm already updated my address to profile, but it still says i have to add address to profile when submit a proposal. What's wrong with this?

[Goran V]

Hi Roope,

I checked your account and I can see that your city is missing from your address. To add your city go to Settings > Contact Info > Location. Thank you.