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To submit a proposal, update your address

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
481 of 534

Hi Nivedita,

 

You will need to add your city in the "City" field as well, to do this please go to Settings > Contact Info > Location.
Also, you will need to add a profile image from yourself and complete your profile up to 100% before you`re able to submit a proposal. Thank you.


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Melissa K Member Since: Sep 22, 2019
482 of 534

I have the same problem. Keeps asking me to update address but I have done it over and over. Please assist.

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Aleksandar D Moderator Member Since: Mar 23, 2019
483 of 534

Hi Melissa,

 

Thanks for reaching out to us. I checked and it seems that you do have an address on your account. However, you haven't selected a membership plan. To do so, please go to your Settings > Membership & Connects and from that page select your desired membership plan and you should be able to submit proposals afterward. Please let us know if you continue experiencing this issue so that we can assist you further.

 

Thank you.

~ Aleksandar
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Beatrice M Member Since: Sep 5, 2019
484 of 534

I am getting the error below despite having updated my address Sorry, we were unable to save your application. We were unable to process your proposal due to missing address information. Add your full address

**Edited for Community Guidelines**

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
485 of 534

Hi Beatrice,

 

You will need to add your city as well in the filed "City" so that you`re able to submit proposals. To do this please go to Settings > Contact Info > Location. Thank you.


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Jaimi D Member Since: Sep 26, 2019
486 of 534

Did Upwork rectify this for you?

Update: I waiting a good few moments for my city and country to load, now it is all good. Slow browser or internet maybe.

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Melissa K Member Since: Sep 22, 2019
487 of 534
I am sorted yes. I updated my address again but this time to add my city I clicked on the options that came up in the drop down menu instead of what saving what I typed in. Thereafter it saved my city.
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Ansa B Member Since: Oct 11, 2019
488 of 534

I am not able to submit a proposal. Every time I try to it shows me an error message "To submit a proposal, update your address". My address and everything else looks fine. My profile is all verified. I don't understand what is going on. It has been weeks now! There is no one I can get intouch with. This is insane! Does anyone know what can I don????????!!!!!!! (Attached a screenshot of the error message)

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
489 of 534

Hi Ansa,

 

I checked your profile and can confirm that some details of your address are missing. To update it please go to Settings > Contact Info > Location. You will need your full address in order to be able to submit a proposal. If you`re experiencing the same problem after updating your address let me know. Thank you.


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Ansa B Member Since: Oct 11, 2019
490 of 534
Hi, Thank you for your response. I have my full address stated there. But I still updated it again. Its still giving me the same problem. Please advice! Thanks!
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