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To submit a proposal, update your address

Joanne Marie P Moderator Member Since: Nov 26, 2017
251 of 352

Hi Gerald,


Sorry to hear about the trouble, but we're glad to know that it's now working. 

Active Member
Zhivko G Member Since: Oct 6, 2018
252 of 352

Hi Joanne,

I am experiencing the same problem: I updated my address, and I still can't send Job proposals. Can you please help? Thanks.

Bojan S Moderator Member Since: Mar 9, 2018
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Hi Zhivko,


One of our team members will reach out to you shortly and assist you further, thank you!



~ Bojan
Active Member
Saurabh G Member Since: Nov 1, 2018
254 of 352

I am also facing the same problem. Please help.

Goran V Moderator Member Since: Mar 24, 2017
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Hi Saurabh,


Please go to Settings > My Info and add your address and your phone number. If you`re still experiencing the same issue after this let me know, thank you.

Active Member
Curtis A Member Since: Nov 11, 2018
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Active Member
Gena A Member Since: Mar 12, 2019
257 of 352



I have done this 2x already but i still get the message

i tried logging off and on 2x too but it doesnt help


Can a Staff Member get in touch with me to solve this problem? i cannot apply to any job! 

Goran V Moderator Member Since: Mar 24, 2017
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Hi Gena,


Just to confirm that you still haven't added your city in your address, to do this please go to Settings > Contact Info > Location. Thank you.

Active Member
Gena A Member Since: Mar 12, 2019
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Fixed! Thanks!
Had to wait for a suggestion of the city to come up and click it.
i wonderd why i diddnt save the city the first time i put it in

thanks again
Active Member
Coaches' S Member Since: Nov 12, 2018
260 of 352

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?