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To submit a proposal, update your address

Active Member
Cansu B Member Since: Sep 30, 2018
271 of 460

Hi there!

 

I am getting this error when applying for jobs: 

"Sorry, we were unable to save your application.

You must update your address before you can submit proposals."

 

However, I have updated my location/address several times, and it still gives me this error, so I am not able to apply for any jobs. 

 

Can someone please help me regarding this?

 

Cheers,

 

Cansu Bacakli

**Edited for Community Guidelines**

Moderator
Goran V Moderator Member Since: Mar 24, 2017
272 of 460

Hi Cansu,

Please log out and log in again and try to submit a proposal. If you`re still experiencing the same issue let me know, thank you.


Untitled
Active Member
Cansu B Member Since: Sep 30, 2018
273 of 460

Hi Goran,

 

I tried it, but it still doesn't work.

 

Anything else I can try?

 

Thank you

Moderator
Goran V Moderator Member Since: Mar 24, 2017
274 of 460

Hi Cansu,

I`m sorry about the inconvenience this had caused you. Please go to Settings > Contact Info and under location add your city in the City field and you should be able to send proposals.
If further help is needed let me know, thank you.


Untitled
Active Member
Cansu B Member Since: Sep 30, 2018
275 of 460

Hi Goran,

 

I tried it again but it still doesn't work.

 

Is there something else that can be done?

 

I am just a bit bummed out about missing out on a pretty good job offer..

 

Thank you

Moderator
Goran V Moderator Member Since: Mar 24, 2017
276 of 460

Hi Cansu,

Our team has reached out to you via ticket and will assist you further there, if you have any additional questions let me know. Thank you.


Untitled
Active Member
Cansu B Member Since: Sep 30, 2018
277 of 460

Hi Goran,

 

It works now, thank you so much for your help and fast support! 

 

Cheers,

 

Cansu

Active Member
Nouman N Member Since: Sep 27, 2018
278 of 460

I cant send Proposals due to updation error of address

I have aupdated my address several times but still getting the same error.

Need Assistance as soon as possible.

Thanks

Active Member
Mariyana G Member Since: Sep 28, 2018
279 of 460

I have the same problem. I've already updated my adress, but still can't submit proposals. It is very annoying.

Active Member
Jhennyfer O Member Since: Sep 28, 2018
280 of 460

Hello.
I tried to accept a job but there was a message that says that I can't proceed until I update my address info. I have already updated my address info. But the message is still there.

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