To submit a proposal, update your address

[Bojan S]

Hi Heather,

Thank you for reaching out to us. I checked this for you and looks like some of the fields under your address information are still not filled. Please, clear your cache and cookies and/or try to use a different browser to log in to your account and fill all the fields under your location information. 

If the issue persists after this please let us know and our team will assist you further. Thank you!

[Heena K]

Need a quick help, as i am not able to submit any proposals. The message gets displayed is update your address. The address is already updated.

[Goran V]

Hi Heena,

Please go to Settings > My Info to add your address on your account so that you can start bidding on jobs, thank you.

[Heena K]

Dear Goran,

Thanks for the quick reply, but the address is already updated in my contact info field. Then also I am getting the error. Please find the attached screenshot.

**Edited for Community Guidelines**

[Heena K]

Please find another screenshot displaying address.

• **Edited for Community Guidelines**

[Goran V]

Hi Heena,

You have listed your address under the invoice tab and not under the location tab, please add your address under the location tab and you will be able to submit proposals. Thank you.

[Danial J]

I am getting this error too, whenever I click on "Submit a Proposal", another window pops up which says "To submit a proposal, update your address". I've tried all the solutions given in this thread, but still it won't work. Please help me.

[Danial J]

Got it fixed. Thanks!

[Valeria K]

Hi Danial,

Are you getting the error after you see the pop up asking you to acknowledge and agree to the terms? Do you see the same error when using different browsers?

[Heena K]

Thanks it's done