To submit a proposal, update your address

[Coaches' S]

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?

[Bojan S]

Hi Coaches',

One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!

[Emma H]

I have this issue too... Help!

[Goran V]

Hi Emma,

I can see that you have added your address, please log out and log in again. If you`re still experiencing the same issue let me know, thank you.

[Java K]

Greetings

I AM having the same issue. Every time when I try to submit a proposal "Please update your address" keeps popping up. I have changed it a few times. still the same. It is killing me

COULD SOMEONE HELP ME WITH THIS. PLZ

[Goran V]

Hi Java,

One of our team members just reached out to you via ticket to assist you further with this, you can access your tickets on this Link. Thank you.

[Dan B]

I keep getting this message -- "To submit a proposal, update your address" -- every time I try to submit a proposal. But my address is correct already and doesn't need to be updated. What do I do? I'd like to start submitting proposals.

[Bojan S]

Hi Dan,

We'll have one of our team members reach out to you directly and assist you further with this. Thank you for reaching out to us.

[Dan B]

Thanks!

[Grant D]

I am also getting the 'to submit a proposal please update your address' message. I've updated my address, logged in and out on phone & laptop to no success.