To submit a proposal, update your address

[Joann K]

Hello,

I have already done all these before i submitted the enquiry. Hope there’s someone who can reach out to me. Thank you

[Bojan S]

Hi Joann,

We'll have one of our team members reach out to you directly and assist you further with your concern, thank you for your patience. 

[Abinash M]

Hello Team,

I joined upwork about a week ago. While submitting proposal, I am getting a error notifing 'To submit a proposal, update your address'. I have updated my correct address, still facing the same issue. Please help!

[Avery O]

Hi Abiinash, 

Please go to your Settings page > Contact Info > and edit your address by adding a city in the city field. Once updated you should be able to start sending proposals. Let us know if the issue persists. 

[Uzair A]

Problem is solved, After submitting address, I had to log out and then Log in  again everyone must follow it

[Naowel A]

Hi everybody,

I am new on this community and on Upwork.

I wanted to submit a proposal, but the system says : Sorry, we were unable to save your application. 

You must update your address before you can submit proposals.

I checked and everything good with my address.

What can I do please ?

Thanks

[Bojan S]

Hi Naowel,

I checked this for you and I was not able to replicate the issue you are describing. You are right, your address is completed.  But I'm not able to replicate the error message on the Submit proposal page. 

Please, clear your cache and cookies and/or try to use a different browser to log in to your account and try submitting proposal one more time. If the issue persists after this please let us know and our team will assist you further. Thank you.

[Dharmendra S]

Hi,

 I am new to upwork and unable to submit proposal, Its showing error "To submit a proposal, update your address", and while updating my address in Invoice address its showing error "Sorry, something went wrong. Please try again later.".  Kindly guide

[Goran V]

Hi Dharmendra,

One of our team members will reach out to you directly and assist you further, thank you.

[Quoc Anh L]

Hi,

I have the same issue. Unable to submit proposal and it keeps asking to update the address even I already updated it in my profile.