To submit a proposal, update your address

Michael S · Nov 11, 2018 10:04:34 PM

Kudos

Gena A · Mar 12, 2019 04:43:04 AM

Hi,

I have done this 2x already but i still get the message

i tried logging off and on 2x too but it doesnt help

Can a Staff Member get in touch with me to solve this problem? i cannot apply to any job!

Goran V · Mar 12, 2019 05:05:53 AM

Hi Gena,

Just to confirm that you still haven't added your city in your address, to do this please go to Settings > Contact Info > Location. Thank you.

Gena A · Mar 12, 2019 07:45:58 AM

Fixed! Thanks!
Had to wait for a suggestion of the city to come up and click it.
i wonderd why i diddnt save the city the first time i put it in

thanks again

Coaches' S · Nov 12, 2018 06:48:12 AM

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?

Bojan S · Nov 12, 2018 07:36:23 AM

Hi Coaches',

One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!

~ Bojan

Emma H · Nov 13, 2018 12:08:48 AM

I have this issue too... Help!

Goran V · Nov 13, 2018 12:29:57 AM

Hi Emma,

I can see that you have added your address, please log out and log in again. If you`re still experiencing the same issue let me know, thank you.

Java K · Nov 25, 2018 10:23:18 AM

Greetings

I AM having the same issue. Every time when I try to submit a proposal "Please update your address" keeps popping up. I have changed it a few times. still the same. It is killing me

COULD SOMEONE HELP ME WITH THIS. PLZ

Goran V · Nov 25, 2018 11:07:01 AM

Hi Java,

One of our team members just reached out to you via ticket to assist you further with this, you can access your tickets on this Link. Thank you.