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To submit a proposal, update your address

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
351 of 557

Hi Tim and Brittany,

 

Our engineers just released a fix for this issue. Are you still having issues sending your proposals? 

 

 


-Joanne
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Coaches' S Member Since: Nov 12, 2018
352 of 557

Argh! I've spent a few hours trying to sort this out,

I've updated my address already but still cannot submit a proposal and there is no way to contact the upwork team. Can anyone advise?

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Bojan S Moderator Member Since: Mar 9, 2018
353 of 557

Hi Coaches',

 

One of our team members will reach out to you and assist you further with this! Please change your profile name, note that you need to have your real name on your profile. You can go to your Account Settings> Contact Info and update your profile name. Let us know if you need further assistance. Thank you!


~ Bojan
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Emma H Member Since: Nov 13, 2018
354 of 557

I have this issue too... Help!

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Goran V Moderator Member Since: Mar 24, 2017
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Hi Emma,

I can see that you have added your address, please log out and log in again. If you`re still experiencing the same issue let me know, thank you.


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Brenda O Member Since: Jun 24, 2020
356 of 557

I am also experiencing the same problem even after updating my address severally. I am unable to apply for any job!

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Goran V Moderator Member Since: Mar 24, 2017
357 of 557

Hi Brenda,

 

You will need to add your full address along with your city. To do this please go to Settings > Contact Info >  Location and fill out all of the information. Thank you.


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Java K Member Since: Nov 25, 2018
358 of 557

Greetings

I AM having the same issue. Every time when I try to submit a proposal "Please update your address" keeps popping up. I have changed it a few times. still the same. It is killing me

 

 

COULD SOMEONE HELP ME WITH THIS. PLZ

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
359 of 557

Hi Java,

One of our team members just reached out to you via ticket to assist you further with this, you can access your tickets on this Link. Thank you.


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Dan B Member Since: Nov 27, 2018
360 of 557

I keep getting this message -- "To submit a proposal, update your address" -- every time I try to submit a proposal. But my address is correct already and doesn't need to be updated. What do I do? I'd like to start submitting proposals.

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