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To submit a proposal, update your address

Community Guru
Yeasir A Member Since: May 16, 2017
351 of 404

Go to the Settings and click "Edit" next to "Location" in the Contact Info section. Complete the fields and save.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
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Hi Roberta,

 

Can you please try a different browser or clear your cache and cookies? If that doesn't help, please let us know. Thanks!


-Joanne
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Active Member
Roberta M Member Since: Feb 16, 2019
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It worked! Thanks a lot!
Active Member
Oluyemi O Member Since: Jun 18, 2018
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I've already updated my address more than once but i can't submit proposals! What should I do?

Moderator
Avery O Moderator Member Since: Nov 23, 2015
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Hi Oluyemi, 

I checked your account and can see that you should now be able to send out a proposal. Let us know if our team can assist you further. 


-Avery
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Active Member
Teo N Member Since: Feb 26, 2019
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Hello, I have the same "To submit a proposal, update your address" problem. I tried in another browser and it still doesn't work. Thank you!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
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Hi Teo,

 

Yes you will need to add your address on your account by going to Settings > Contact Info > Location > Address before submitting proposals. You will also need to upload profile image of yourself, thank you.


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Active Member
Deepa G Member Since: Mar 3, 2019
358 of 404

Hello,

 

I have been trying to start work on Upwork.. However, whenever I try to apply for a project, I always get a message of updating my address. I have already done this but still struggling to start work. This is so demotivating for freelancers who are willing to work but don't get a chance. 

I hope some one at Upwork can help me out. 

 

Thank you

Deepa

 

Moderator
Avery O Moderator Member Since: Nov 23, 2015
359 of 404

Hi Deepa, 

Could you please go to your Contact Info page and fill in the "City" field in the Address to check if this resolves the issue for you? 

Let us know if the issue persists and our team will assist you further.


-Avery
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Active Member
Pana C Member Since: Mar 11, 2019
360 of 404

Hello,

I am having the same problem - I am unable to submit proposals because of my address. I recently moved country and changed the address. All fields are complete but I cannot submit proposals. 

 

Please, can someone help? 

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