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To submit a proposal, update your address

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
381 of 396

Hi Elia,

 

Thanks for reaching out to us. I checked and was unable to replicate the issue. Could you please send a screenshot containing the error message you are receiving?

 

Thank you.

~ Aleksandar
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Active Member
Khushbu S Member Since: Jun 5, 2019
382 of 396

I'm having same problem. Stuck!

Moderator
Goran V Moderator Member Since: Mar 24, 2017
383 of 396

Hi Khushbu,

 

I checked your account but was not able to replicate the problem as it looks like you`ve added your full address. Once you complete your profile with more details and upload an image of yourself you will be able to submit proposals. Thank you.


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Active Member
Preeti B Member Since: Jun 9, 2019
384 of 396

I do have the same issue, I am unable to submit a proposal as it is asking to update the address. Request you to look at this as early as possible.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
385 of 396

Hi Preeti,

 

I checked your account and you have not entered your complete address. Please go log in to your account and go to your settings>contact info. Just click on the pencil icon right next to location. Also, please upload a profile picture. If you need further help, please let us know. Thank you!


-Joanne
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Active Member
Lucas F Member Since: Jun 12, 2019
386 of 396

Hi! I have the same problem.

Really guys, can't you hire a freelancer to fix this issue? Is this some sort of internal compliance that you cannot disclose and can't fix? I can't submit any proposal. Already changed my contact info and pic.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
387 of 396

Hi Lucas,

 

I just checked your account and can confirm that you`re able to send proposals now. Usually, when freelancers have this problem they are not listing their city.

If you`re still experiencing any problems let me know, thank you.


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Active Member
Elveera A Member Since: Jun 14, 2019
388 of 396

To submit a proposal please update your address!!

 

I'm getting this error message for every proposal I submit. My address is already entered. So I do not know what else I can do.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
389 of 396

Hi Elveera,

 

You will need to add your city as well in order to be able to send proposals. To do this please go to Settings > Contact Info > Location. Thank you.


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Active Member
Elveera A Member Since: Jun 14, 2019
390 of 396
Thank you so much. Yes the city field wasn't updated !!
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