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To submit a proposal, update your address

Active Member
Timofey G Member Since: Sep 27, 2018
31 of 280

I've joined Upwork recently and tried to submit a proposal, but instead I got this message:

 

Sorry, we were unable to save your application.

You must update your address before you can submit proposals.

 

I'm basically don't know what to update, help me please.

Active Member
Pedro S Member Since: Sep 27, 2018
32 of 280

The same thing happens to me although ive already filled up every slot of my profile to 100%

Active Member
Francesca C Member Since: Sep 27, 2018
33 of 280

I have the same problem, could someone help me as well please?

Active Member
Mihaly T Member Since: Sep 27, 2018
34 of 280

Dear Bojan, 

 

I also have the same issue and cannot find any mistakes. I hope that this is a bug in the system. 

 

I hope in a soon resolution of the issue. 

 

Best.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
35 of 280

Hi Mihaly, Slobodan, and Cristache, 


This is a known issue and the team is working to resolve it. I've forwarded to your account information to the Customer Support Team so that they can reach out to each one of you with more information, and send you updates through an email support ticket.

EDIT TO ADD: Hi Mihaly, the team has confirmed that you were able to send out a proposal recently. Let us know if the issue persists. 


-Avery
Untitled
Active Member
Beata S Member Since: Sep 28, 2018
36 of 280

Hello, I still have the same problem - could you please help ?

Thank you !

Active Member
Md Tanvir S Member Since: Sep 28, 2018
37 of 280

Its working now. Thank you for your help Smiley Happy

Active Member
Candie C Member Since: Sep 27, 2018
38 of 280

any update on this pls? thanks

Moderator
Avery O Moderator Member Since: Nov 23, 2015
39 of 280

Hi everyone, 


Please know that this is a known issue, and the team is investigating it further so that it can be resolved. I have forwarded your account information to the Customer Support Team and they will get in touch with you separately for more information and updates about the issue.


-Avery
Untitled
Active Member
Vladimir T Member Since: Sep 28, 2018
40 of 280
Hello.
I’m a new-comer of this platform and I’ve got the same problem - to submit a proposal you need to update your address.
But I’ve already checked out all the fields, they are truly filled.
Help me please to find a solution.

Br, Vladimir.
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