Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

To submit a proposal, update your address

Highlighted
Active Member
Ansa B Member Since: Oct 11, 2019
481 of 517

Ok So I have figured it out! I have been updating my address in 'invoice address' option, but instead it needs to be updated in 'Location' option. Please try that and it will work. I just tried it and mine is working now. 

Go to Settings > Contact info > Location (then click edit and type your address in the bar where it says 'start tying your address')

But its sad that no one from upwork team is clarifying this! 

Highlighted
Active Member
Montana H Member Since: Jul 16, 2019
482 of 517

Has this bug been fixed? 
I've just received this message and every time i try to update my address before sending a proposal, it shows up with the same response. 

Please help and shed some light on why this keeps happening? 
Thanks
Montana 

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
483 of 517

Hi Montana,

 

The reason why you`re receiving this error is because your City is missing from your address. Please go to Settings > Contact Info > Location and add your city under the City field. Thank you.


Untitled
Highlighted
Active Member
Malik A Member Since: Oct 12, 2019
484 of 517
Hi, Thank you very much for the support. I really appreciate.

Kind Regards,

Malik
Highlighted
Active Member
Brooks B Member Since: Dec 8, 2019
485 of 517

I am attempting to submit a proposal and am experiencing this technical issue. I've updated my address at least 10 times at this point and am still receiving the error message. Please assist!

Highlighted
Moderator
Avery O Moderator Member Since: Nov 23, 2015
486 of 517

Hi Brooks, 

I checked your account, and can see that you are yet to update your location in your Contact Info page. Please go to your Settings > Contact Info > Location, and update it accordingly, making sure that you fill-in all fields. 

Once you submit your address, you can let our team know if you need further help so that our team can assist you.


-Avery
Untitled
Highlighted
Active Member
Roope K Member Since: Dec 9, 2019
487 of 517

I'm already updated my address to profile, but it still says i have to add address to profile when submit a proposal. What's wrong with this?

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
488 of 517

Hi Roope,

 

I checked your account and I can see that your city is missing from your address. To add your city go to Settings > Contact Info > Location. Thank you.


Untitled
Highlighted
Active Member
Ainne O Member Since: Dec 12, 2019
489 of 517

I am having the same problem... This site is soooo buggy.....

Highlighted
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
490 of 517

Hi Ainne,

 

Could you please clear your cache and cookies or log in with another browser to check if you`re still experiencing the same issue?

 

Let us know if the issue persists.

 

Thank you.

~ Bojan
Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS